All Posts By

Jason Abrams

Amtrak Debuts New Amenities for Acela Nonstop Service Between New York City and Washington, D.C.

By | Company News and Statements, Customer Amenities, News, Services and Schedules, Travel September 12, 2019

WASHINGTON – Amtrak today announced the unique amenities exclusive to its Acela Nonstoptrain, which begins its inaugural trip on Monday, Sept. 23, including: complimentary coffee, tea water, and a light snack, “at seat” cashless cart service offering a limited menu of snacks and beverages and onboard phone charging kits for sale. Offering nonstop service between New York Penn Station (NYP) and Washington Union Station (WAS), customers will continue to enjoy the many features available on current Acela service, including the full menu in the Café Car, as well as access to the Quiet Car.

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Amtrak Set to Complete Summer Infrastructure Renewal Program at New York Penn Station On Schedule, Within Budget and Safely

By | Infrastructure, Stations and Facilities, News, Safety, Services and Schedules August 30, 2019

NEW YORK – Amtrak engineering forces have completed the 2019 summer infrastructure renewal work at New York Penn Station, allowing for scheduled operations to resume Tuesday, Sept. 3 as planned. The work was also completed safely and within budget by the Amtrak team working on the project. Amtrak will host a call early next week to discuss in-depth details on the project and will be issuing a media advisory shortly with a date, time and dial-in information.

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Photo Credit: Amtrak / DRPT

Amtrak Customers Can Now Earn 25% Savings on New Valley Flyer Train Service Between Springfield and Greenfield

By | Commuter and State Partners, Customer Amenities, News, Sales and Deals, Travel August 30, 2019

SPRINGFIELD, MA – In celebration of its new state supported service train in conjunction with MassDOT, Amtrak is offering customers 25% off full fares on the Valley Flyer. Valid for sale and travel between Friday, Aug. 30 through Thursday, Oct. 31, customers can save and experience this new service, which debuts today. Traveling along the Connecticut River, a region referred to as the Knowledge Corridor, the Valley Flyer makes station stops in Springfield, Holyoke, Northampton and Greenfield, Massachusetts.

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Amtrak and MassDOT Announce Start of New Valley Flyer Train Service in Western and Northern Massachusetts

By | Commuter and State Partners, Company News and Statements, Customer Amenities, News, Services and Schedules, Travel August 27, 2019

SPRINGFIELD, MA – Amtrak, in conjunction with MassDOT, is launching a new state supported seven day a week passenger train on Friday, August 30, called the Valley Flyer. The train will travel along the Connecticut River, a region referred to as the Knowledge Corridor, with trains making station stops in Springfield, Holyoke, Northampton and Greenfield. The trains will also connect with Amtrak’s Northeast Corridor at New Haven and serve stations between New Haven and Springfield. Tickets are now available and can be found on Amtrak.com, the Amtrak app, Amtrak ticket desks and kiosks, and through 1-800-USA-RAIL.

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Amtrak Guest Rewards® Mastercard® Cardholders Can Now Receive Up to a 20% Rebate for Amtrak Onboard Food and Beverage Purchases

By | Customer Amenities, News, Sales and Deals, Travel July 30, 2019

WASHINGTON, D.C – (July 30, 2019) – Amtrak Guest Rewards® recently rolled out a new benefit for Amtrak Guest Rewards® Mastercard® cardholders. New and existing cardholders will now get up to a 20% rebate, in the form of statement credit, on onboard food and beverage purchases when they use their card.

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Amtrak Offers Acela Nonstop Service between Washington, D.C. and New York City

By | Customer Amenities, News, Services and Schedules, Travel July 25, 2019

WASHINGTON – Amtrak today announced the launch of Acela Nonstop, a new offering with direct service between Washington Union Station (WAS) and New York Penn Station (NYP), beginning Monday, Sept. 23, with tickets now available. The initial weekday only schedule includes one southbound (NYP-WAS) and one northbound train (WAS-NYP) per day with an approximate trip time of two hours and 35 minutes. The southbound train will depart NYP at 6:35 a.m. and is scheduled to arrive at WAS around 9:10 a.m. The northbound train will depart WAS at 4:30 p.m., and arrive at NYP around 7:05 p.m.

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Amtrak Across America Sale Returns with New 40% Savings

By | Commuter and State Partners, News, Sales and Deals, Travel July 9, 2019

WASHINGTON – Make the most of the second-half of 2019, and get a jump start on 2020, by traveling to new cities or revisiting a favorite place. Whether going to the festival you’ve always wanted to experience, traveling to cheer on your favorite team, or visiting family over the holiday season, customers can take advantage of the return of Amtrak’s popular sale, “Amtrak Across America.” Lasting only four days, customers can save 40% on their next trip when booking between Tuesday, July 9 and Friday, July 12. The sale is valid on trips between Thursday, Aug. 1, 2019 and Friday Jan. 31, 2020, and has no blackout dates, allowing travelers to save for popular travel periods like Labor Day Weekend, Thanksgiving, and the winter holiday season.

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Amtrak Adirondack Customers to Receive Savings Up to 45% Off Train Tickets and Free 2-Day Passes to Fort Ticonderoga

By | Customer Amenities, News, Sales and Deals, Travel June 28, 2019

NEW YORK – It’s time to spend less and see more of what New York has to offer. In celebration of the 45th anniversary of the Adirondack train, New York residents and visitors can receive 45 percent off a companion ticket when they purchase a full-priced adult ticket on the Adirondack. Additionally, customers who show their Amtrak ticket to or from Ticonderoga, NY (station code FTC) at Fort Ticonderoga’s ticket office throughout July and August will receive free access to the numerous attractions and experiences on land and water at the iconic fort and historic site that dates back to the 18th century.

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Amtrak Trains Return to Historic Springfield Union Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News June 10, 2019

SPRINGFIELD, MA – Amtrak’s Northeast Regional, Lake Shore Limited, and Vermonter trains will return today to the historic Springfield Union Station, after previously using a temporary facility, providing customers with a better customer experience when traveling in, out, and through Western Massachusetts. Customers can now expect to see passenger information display boards (PIDS) and hear train announcements within the station and a customer service desk has also been added, which will be staffed from 5 a.m. to 12 p.m. daily. There is no change in service or timetables for those traveling to or from Springfield.

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