PORTLAND, ME – The Thanksgiving travel season will soon be underway and the Amtrak Downeaster is prepared to accommodate holiday travelers during the busiest travel week of the year. Tickets sell out quickly, so customers are encouraged to book reservations early.
Through continued investment in safety and the customer experience, Amtrak delivered its best operating performance in company history this past fiscal year. The company set new records for ridership, revenue, and financial performance on its path to achieve operational breakeven in fiscal year 2020.
NEW YORK – In response to customer demand during the busiest travel week of the year, Amtrak Acela (Boston – Washington, D.C.) and Northeast Regional (Boston – Virginia) services on the Northeast Corridor (NEC) will operate extended schedules with additional frequencies and capacity during Thanksgiving week to accommodate the surge of holiday travelers. Other services in the Northeast, including the Keystone Service, Pennsylvanian and Empire Service trains will operate full and extended schedules with additional frequencies and added capacity during the Thanksgiving week and require reservations in advance of travel.
NEW YORK – Amtrak is expanding its assigned seating program for customers traveling in Northeast Regional Business class. This long-requested offering, previously only available for Acela First class passengers, allows families, friends and colleagues to sit together. Seat assignment in Business class on Northeast Regional will begin on trains departing on or after Saturday, January 11, providing customers with Business Class reservations the ability to select their preferred seat.
Improvements to benefit customers and enhance overall travel experience
NEW BRUNSWICK – Governor Phil Murphy, Amtrak Board Chairman Tony Coscia, and NJ TRANSIT CEO Kevin Corbett today announced the kickoff of fall 2019 construction work at four New Jersey train stations. These projects – a result of a reinvigorated relationship between NJ TRANSIT and Amtrak – demonstrate a joint commitment to improving the customer and travel experience throughout the state. Customers can expect to see improvements at New Brunswick, Trenton Transit Center, Princeton Junction, and Elizabeth Stations.
WASHINGTON – Amtrak today announced the unique amenities exclusive to its Acela Nonstoptrain, which begins its inaugural trip on Monday, Sept. 23, including: complimentary coffee, tea water, and a light snack, “at seat” cashless cart service offering a limited menu of snacks and beverages and onboard phone charging kits for sale. Offering nonstop service between New York Penn Station (NYP) and Washington Union Station (WAS), customers will continue to enjoy the many features available on current Acela service, including the full menu in the Café Car, as well as access to the Quiet Car.
NEW YORK – Amtrak engineering forces have completed the 2019 summer infrastructure renewal work at New York Penn Station, allowing for scheduled operations to resume Tuesday, Sept. 3 as planned. The work was also completed safely and within budget by the Amtrak team working on the project. Amtrak will host a call early next week to discuss in-depth details on the project and will be issuing a media advisory shortly with a date, time and dial-in information.
SPRINGFIELD, MA – In celebration of its new state supported service train in conjunction with MassDOT, Amtrak is offering customers 25% off full fares on the Valley Flyer. Valid for sale and travel between Friday, Aug. 30 through Thursday, Oct. 31, customers can save and experience this new service, which debuts today. Traveling along the Connecticut River, a region referred to as the Knowledge Corridor, the Valley Flyer makes station stops in Springfield, Holyoke, Northampton and Greenfield, Massachusetts.
SPRINGFIELD, MA – Amtrak, in conjunction with MassDOT, is launching a new state supported seven day a week passenger train on Friday, August 30, called the Valley Flyer. The train will travel along the Connecticut River, a region referred to as the Knowledge Corridor, with trains making station stops in Springfield, Holyoke, Northampton and Greenfield. The trains will also connect with Amtrak’s Northeast Corridor at New Haven and serve stations between New Haven and Springfield. Tickets are now available and can be found on Amtrak.com, the Amtrak app, Amtrak ticket desks and kiosks, and through 1-800-USA-RAIL.
WASHINGTON, D.C – (July 30, 2019) – Amtrak Guest Rewards® recently rolled out a new benefit for Amtrak Guest Rewards® Mastercard® cardholders. New and existing cardholders will now get up to a 20% rebate, in the form of statement credit, on onboard food and beverage purchases when they use their card.