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Jason Abrams

Amtrak Sets Revenue and Earnings Records Delivers Best Operating Performance in Company History

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News November 16, 2018

WASHINGTON – Continuing financial improvements in recent years, Amtrak again posted record revenue and earnings for its fiscal year, which ended Sept. 30, 2018. Strong management and improved product delivery and customer service led the company to its best operating performance in company history, despite challenges during the year. Preliminary results for Fiscal Year 2018 are:

Operating Earnings[1]: ($168.0 million) – best Amtrak operating performance to date, improved 13.3 percent over FY 2017 total of $193.7 million
Ridership: 31.7 million customer trips –steady year-over-year, with growth offset by reductions due to service disruptions
Total Revenue1: $3.38b illion – increased 2.2 percent over FY 2017
Capital Investment1, [2]: $1.46 billion – the highest level of capital investment in recent Amtrak history

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Amtrak Statement on Amazon HQ2 in NYC and Northern Virginia

By | Company News and Statements, News November 13, 2018

Amtrak welcomes Amazon HQ2 to the northeast. With the selection of locations in New York City and Northern Virginia, Amtrak stands ready to provide Amazon employees and all customers with an unparalleled travel experience.

Amtrak has established plans underway to refresh trains, enhance Wi-Fi connectivity, upgrade facilities and improve the onboard experience. Also, Amtrak is investing in the future of rail by redefining the customer experience on the Northeast Corridor, both in station and on board.

By 2021, we’ll be introducing new high-speed trainsets along the Northeast Corridor—the next generation of Acela® Express. This new service will provide world-class accommodations and amenities, along with a smoother and even more comfortable ride.

We’re also upgrading our infrastructure with significant station expansion and modernization efforts in New York and Washington, D.C., and improved track capacity and ride quality along the Northeast Corridor. All of this is being done to make Amtrak the smarter way to travel.

The value of passenger rail to customers and communities is growing, and we look forward to Amazon joining us for the journey.

Amtrak Updates New York Penn Station FindYourWay App for Long Island Railroad and NJ TRANSIT Customers

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News November 8, 2018

Provides real-time navigation and train and station information, streamlining commuter transit

NEW YORK – Amtrak has upgraded FindYourWay, its free, real-time customer information app for exclusive use inside New York Penn Station on iOS and Android. In addition to helping passengers find gates, exits, ATMs, and restaurants throughout the station and providing wayfinding functionality in the Amtrak concourse, the app now includes several new features.

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Amtrak Schedules Extra Capacity for Pennsylvanian and Keystone Service to Prepare for Thanksgiving Travel

By | News, Services and Schedules, Travel November 6, 2018

WILMINGTON – In anticipation of the busiest travel week of the year, Amtrak is accommodating the surge of holiday travelers with increased capacity on the Keystone Service (New York – Philadelphia – Harrisburg corridor) as well as the Pennsylvanian (New York – Philadelphia – Pittsburgh). All Pennsylvanian and Keystone Service trains require reservations from Nov. 20 – Nov. 25. Reservations will not be required for monthly and ten-ride ticket holders. On Thanksgiving Day, Keystone Service trains will operate according to a Saturday schedule.

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More Downeaster Trains on Track To Serve Freeport and Brunswick

By | Commuter and State Partners, News, Travel November 5, 2018

PORTLAND, Maine – The Northern New England Passenger Rail Authority (NNEPRA), managing agency of the Amtrak Downeaster passenger rail service, has announced more train service to Freeport and Brunswick beginning Monday, November 12, 2018.

Currently, the Downeaster operates five (5) round-trips each day between Portland and Boston, with three (3) of those round-trips extending to Freeport and Brunswick. Beginning November 12, two (2) additional round trips will serve Freeport and Brunswick on weekdays (5 round trips total), with one additional trip on weekends (4 round-trips total).

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Amtrak Downeaster to Expand Service in time for the Thanksgiving Travel Season

By | Commuter and State Partners, News, Services and Schedules, Travel November 1, 2018

PORTLAND, ME. – Just in time for the holiday travel season, the Amtrak Downeaster will be expanding weekday service of all trains to Freeport and Brunswick, Maine; four of five daily round trips will serve Freeport and Brunswick on weekends. Currently, the Downeaster makes five daily round trips between Portland and Boston with only three extending to Freeport and Brunswick.    

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Extra Amtrak Trains Scheduled in Northeast for Thanksgiving Travel

By | News, Services and Schedules, Travel November 1, 2018

WASHINGTON – In anticipation of the busiest travel week of the year, Amtrak is accommodating the surge of holiday travelers, ensuring its passengers get to their Thanksgiving destination on time and safely with an enjoyable experience. Tickets sell out quickly, so customers are encouraged to plan ahead and book early.

In response to customer demand, Amtrak Acela Express (Boston – Washington, D.C.) and Northeast Regional (Boston – Virginia) services will operate extended schedules with additional frequencies and capacity during Thanksgiving week. Additional Northeast Corridor trains, including the Keystone (New York – Harrisburg) will require reservations in advance of travel. Regular Amtrak booking procedures apply.

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CTrail Shore Line East Monthly Pass Promotion and Additional Cross-Honoring with Amtrak

By | Commuter and State Partners, News, Travel October 18, 2018

The Connecticut Department of Transportation (CTDOT) announced today that CTrail Shore Line East (SLE) customers who purchase a November Shore Line East monthly pass will be eligible to ride Shore Line East service through December 31, 2018.  CTDOT also announced an expansion of Amtrak’s cross honoring program, which entitles Shore Line East monthly, weekly and ten-trip multi-ride ticket holders to ride Amtrak trains between New London, Old Saybrook and New Haven.

Customers should check shorelineeast.com for more information about the expanded Amtrak cross-honoring program which will run from Monday, October 22, through Friday, November 16.

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MassDOT Commits Funds to Help Amtrak Improve Longmeadow Railroad Crossing

By | Commuter and State Partners, Infrastructure, Stations and Facilities, News, Safety October 18, 2018

$700,000 will help fund Amtrak project to install new gate and warning lights at Birnie Road crossing

LONGMEADOW – The Massachusetts Department of Transportation has announced it has committed approximately $700,000 to help Amtrak make safety improvements at the public railroad crossing at Birnie Road in Longmeadow. This funding is expected to cover approximately 90% of the cost of the improvements. Amtrak, which owns the railroad line and is carrying out the project, will fund the remaining costs.

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People for Urban Progress announces high-end Amtrak bag collection

By | Customer Amenities, News, Sustainability October 16, 2018

Indianapolis company on fast track with national product launch

(October 16, 2018 – INDIANAPOLIS, Ind) – People for Urban Progress (PUP), an Indianapolis-based nonprofit specializing in advancing good design and civic sustainability, announced today a partnership with Amtrak to repurpose leather seat covers from 20 refreshed Amtrak Acela Express train sets and save those materials from landfills by transforming them into luxury bags. The partnership is a direct result of how both companies fully embrace sustainability as a fundamental part of their businesses. This landmark project is PUP’s first national endeavor, and a new initiative for Amtrak as well.

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