All Posts By

Jason Abrams

Amtrak: Delivering a New Standard of Travel

By | Commuter and State Partners, Company News and Statements, News, Safety, Services and Schedules, Travel September 29, 2020

WASHINGTON – Amtrak is leading the way by setting a new standard of travel with enhanced safety and cleaning measures. In an effort to simplify and safeguard the travel experience, several cleaning, contact-free and convenience measures have been implemented into every part of the customer journey — from time of booking to the moment of arrival.

Read More
Amtrak in Roanoke, Va.

Amtrak Offers Buy One Get One Free for Acela and Northeast Regional Trains

By | News, Sales and Deals September 21, 2020

WASHINGTON – Amtrak customers can now take advantage of its Buy One Get One Free sale on all Acela and Northeast Regional (NER) trains throughout the Northeast Corridor (NEC) – from Boston to Virginia – by booking between September 21 through Wednesday, September 30 for travel from Thursday, September 24 through Saturday, December 12, 2020. Customers will need to use the discount code C333 when booking. Exchanges and full refunds are available upon customer request through September 30, 2020. Amtrak’s new, enhanced safety initiatives will continue to be in effect for customers and employees on our trains and at our stations.

Read More

Amtrak Launches New Reduced Multi-Ride Fares on Northeast Regional for Customer Savings on Northeast Corridor

By | News, Sales and Deals September 18, 2020

WASHINGTON – Amtrak multi-ride travelers can now save up to 40 percent on the cost of their monthly tickets and 50 percent for 10-ride tickets on all Northeast Regional trains, between Boston and Virginia. The discount program incorporates part of the latest customer amenity, Amtrak RideReserveSM, which allows customers who purchase monthly, ten-ride and six-ride multi-ride tickets to confirm their trip prior to boarding on the Amtrak apps and on Amtrak.com or before departure at a staffed ticket window.

Read More
Photo Credit: Amtrak / Phil Gosney

Americans Continue to Strongly Support More Rail and Public Transit

By | Commuter and State Partners, Company News and Statements, News September 17, 2020

WASHINGTON – Whether it’s to commute short distances, travel long distances, improve the environment, or expand service, Americans continue to show strong support for rail, according to a new poll conducted by ENGINE INSIGHTS on behalf of the OneRail Coalition. Another recent poll, conducted by Morning Consult on behalf of the Association of American Railroads (AAR), showed similar strong support for moving goods by rail and the importance of freight rail in reducing the transportation sector’s impact on climate change.

Read More

Updates to Amtrak Service

By | Commuter and State Partners, Company News and Statements, News, Safety, Services and Schedules, Travel August 17, 2020

At this time, various states are undertaking specific safety precautions at stations for customers arriving from out of state. Check with each state for specific guidance. The Centers for Disease Control and Prevention has urged residents of New York, New Jersey and Connecticut to refrain from non-essential travel for 14 days.

Read More

Amtrak Expands Reserved Seating Offering for Acela Business Class Travelers

By | Company News and Statements, Customer Amenities, News, Travel July 28, 2020

WASHINGTON – Amtrak’s latest efforts to deliver a New Standard of Travel include the expansion of Reserved Seating (formerly Seat Assignment) to Acela Business Class customers for travel beginning Monday, August 3 with no extra fees. Reserved seating, one of several improvements Amtrak has made to enhance its cleaning and safety protocols, will allow travelers to view and select their seats before traveling, including those available in the Quiet Car, and provide a snapshot of the overall crowdedness of the train. Customers and employees are required to wear face masks or an alternative facial covering while in stations and onboard trains.

Read More

Amtrak and NJ TRANSIT Open First Phase of the Refreshed Ticketed Waiting Area at New York Penn Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News July 24, 2020

NEW YORK – Amtrak and NJ TRANSIT have completed the first phase of the Ticketed Waiting Area refresh at New York Penn Station and opened the space for customers today at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. As part of the refresh, customers can expect new furniture and fixtures, including seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a new information desk and a second entrance in close proximity to the NJ TRANSIT concourse, offering easy access towards the 7th Avenue side of the Station.

Read More

Amtrak Promotes New Technology, Contactless Travel, Physical Distancing and Other Safety Measures at New York Penn Station

By | Company News and Statements, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety July 21, 2020

NEW YORK – To simplify and safeguard the travel experience, Amtrak wants to assure New York Penn Station (NYP) customers of its New Standard of Travel and strengthened commitment to safety by providing boarding information through push notification via the Amtrak app, increasing the number of personnel at the station in order to help customers and by adding additional cleanliness and convenience measures.

Read More