Amtrak® Media Relations representatives provide information to and answer questions from members of the press. They do not place advertising or handle customer inquiries.
Telephone numbers and e-mail addresses below in the “Media Relations” tab are for use by members of the media only. Please use the tabs below to find the correct contact for marketing/advertising inquiries, commercial video/photo and real estate opportunities or customer relations feedback.
Working press members should contact the media relations office representing their region (see the map and listings below). A representative is available by phone 24 hours a day, 7 days a week to handle inquiries and provide information regarding railroad operating emergencies.
If you have a FOIA request, or would like to know more about Amtrak’s FOIA policy, please click here.
Amtrak recommends that permission in advance for news reporting and professional photography on Amtrak trains, at stations or on other Amtrak property be obtained from Amtrak Media Relations. Reporters and photographers should contact the media relations office in their region. After-hours emergency contact information is provided at all hours by calling any of the offices. Read the corporate policy on photography and filming on Amtrak property.
After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. After hours: 5:30 pm – 8:30 am local time, Monday through Friday and weekends.
News media should telephone regarding breaking news; e-mail addresses below are for routine contacts during regular business hours and are not ordinarily monitored nights, weekends and holidays.
(212) 630-6933
MediaRelationsNYC@Amtrak.com
Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, Vermont
(202) 906-3860
MediaRelations@Amtrak.com
Florida, Georgia, North Carolina, South Carolina, Virginia, West Virginia, Washington DC
(302) 683-2509
MediaRelationsWIL@Amtrak.com
Delaware, Maryland, Pennsylvania
(510) 238-4360
MediaRelationsOakland@Amtrak.com
Alaska, Arizona, California, Hawaii, Nevada, Oregon, Utah, Washington
(312) 544-5390
MediaRelationsChicago@Amtrak.com
Alabama, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Wyoming
All marketing/advertising inquiries should be sent to the following e-mail address: BrandManagement@amtrak.com. The appropriate contact will respond to your request.
Special Event, Filming and Photography Requests
Nationwide (Except the West Coast)
Linda Frankel, Senior Manager
(215) 349-1956
frankel@amtrak.com
West Coast
Alice Rose, Manager
(510) 238-4847
alice.rose@amtrak.com
Billboards, Advertising and Parking
Peter Lyons, Director
(646) 530-3611
peter.lyons@amtrak.com
Retail
Linda Frankel, Senior Manager
(215) 349-1956
frankel@amtrak.com
All email inquiries should be directed to the Contact Us page on Amtrak.com and calls to the Contact Center at 1-800-872-7245. The Customer Relations Desk will direct inquiries to the appropriate office.
