Amtrak® Media Relations representatives provide information to and answer questions from members of the press. They do not place advertising or handle customer inquiries.

Telephone numbers and e-mail addresses below in the “Media Relations” tab are for use by members of the media only. Please use the tabs below to find the correct contact for marketing/advertising inquiries, commercial video/photo and real estate opportunities or customer relations feedback.

Regional Media Contacts

Working press members should contact the media relations office representing their region (see the map and listings below). A representative is available by phone 24 hours a day, 7 days a week to handle inquiries and provide information regarding railroad operating emergencies.

If you have a FOIA request, or would like to know more about Amtrak’s FOIA policy, please click here.

Permission to Photograph

Amtrak recommends that permission in advance for news reporting and professional photography on Amtrak trains, at stations or on other Amtrak property be obtained from Amtrak Media Relations. Reporters and photographers should contact the media relations office in their region. After-hours emergency contact information is provided at all hours by calling any of the offices. Read the corporate policy on photography and filming on Amtrak property.

Nights, Holidays & Weekends? (800) 562-1904

After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. After hours: 5:30 pm – 8:30 am local time, Monday through Friday and weekends.

News media should telephone regarding breaking news; e-mail addresses below are for routine contacts during regular business hours and are not ordinarily monitored nights, weekends and holidays.

Media contact territory map

Media Relations New York

(212) 630-6933
MediaRelationsNYC@Amtrak.com

Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, Vermont

Media Relations Southeast

(202) 906-3860
MediaRelations@Amtrak.com

Florida, Georgia, North Carolina, South Carolina, Virginia, West Virginia, Washington DC

Media Relations Wilmington

(302) 683-2509
MediaRelationsWIL@Amtrak.com

Delaware, Maryland, Pennsylvania

Media Relations Oakland

(510) 238-4360
MediaRelationsOakland@Amtrak.com

Alaska, Arizona, California, Hawaii, Nevada, Oregon, Utah, Washington

Media Relations Chicago

(312) 544-5390
MediaRelationsChicago@Amtrak.com

Alabama, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Wyoming

All marketing/advertising inquiries should be sent to the following e-mail address: BrandManagement@amtrak.com. The appropriate contact will respond to your request.

Special Event, Filming and Photography Requests
Nationwide (Except the West Coast)
Linda Frankel, Senior Manager
(215) 349-1956
frankel@amtrak.com

West Coast
Alice Rose, Manager
(510) 238-4847
alice.rose@amtrak.com

Billboards, Advertising and Parking
Peter Lyons, Director
(646) 530-3611
peter.lyons@amtrak.com

Retail
Linda Frankel, Senior Manager
(215) 349-1956
frankel@amtrak.com

All email inquiries should be directed to the Contact Us page on Amtrak.com and calls to the Contact Center at 1-800-872-7245. The Customer Relations Desk will direct inquiries to the appropriate office.