Amtrak has partnered with Waze, the platform bringing together communities on and off the road, to announce a new feature that will provide alerts to users approaching a railroad crossing. This feature is unique to Waze and puts drivers’ safety first, helping them return to the roads by highlighting the potential risks associated with driving over railroad crossings.
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WASHINGTON – For those visiting family, friends or looking for an escape, Amtrak customers can travel in the comfort of a private room at a discounted price this summer. Now, when one person purchases a Roomette, one companion can join them for free. Available on Amtrak.com or by using the Amtrak app, customers can book between August 11-15, 2020 for travel from August 14, 2020 through September 30, 2020.
WASHINGTON – Amtrak is leading the way by setting a new standard of travel with enhanced safety and cleaning measures. In an effort to simplify and safeguard the travel experience, several cleaning, contact-free and convenience measures have been implemented into every part of the customer journey — from time of booking to the moment of arrival.
At this time, various states are undertaking specific safety precautions at stations for customers arriving from out of state. Check with each state for specific guidance. The Centers for Disease Control and Prevention has urged residents of New York, New Jersey and Connecticut to refrain from non-essential travel for 14 days.
WASHINGTON – Amtrak’s latest efforts to deliver a New Standard of Travel include the expansion of Reserved Seating (formerly Seat Assignment) to Acela Business Class customers for travel beginning Monday, August 3 with no extra fees. Reserved seating, one of several improvements Amtrak has made to enhance its cleaning and safety protocols, will allow travelers to view and select their seats before traveling, including those available in the Quiet Car, and provide a snapshot of the overall crowdedness of the train. Customers and employees are required to wear face masks or an alternative facial covering while in stations and onboard trains.
WASHINGTON – Amtrak is commemorating the 30th anniversary of the landmark Americans with Disabilities Act (ADA), signed into law on July 26, 1990. With input from station owners, stakeholders from the disability community and state and federal officials, America’s Railroad® has taken many significant steps to improve the travel experience for customers with disabilities – including trip planning, purchasing tickets, station and train access and onboard services.
NEW YORK – Amtrak and NJ TRANSIT have completed the first phase of the Ticketed Waiting Area refresh at New York Penn Station and opened the space for customers today at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. As part of the refresh, customers can expect new furniture and fixtures, including seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a new information desk and a second entrance in close proximity to the NJ TRANSIT concourse, offering easy access towards the 7th Avenue side of the Station.
NEW YORK – To simplify and safeguard the travel experience, Amtrak wants to assure New York Penn Station (NYP) customers of its New Standard of Travel and strengthened commitment to safety by providing boarding information through push notification via the Amtrak app, increasing the number of personnel at the station in order to help customers and by adding additional cleanliness and convenience measures.
This summer, Amtrak customers can save money and enjoy getaways together, while physically distancing from other groups and riding safely in both style and comfort with Acela Share Fares. The Acela offers downtown to downtown service on the Northeast Corridor between Boston, New York, Philadelphia, Baltimore, Washington, D.C. and other intermediate cities.
