NEW YORK – Amtrak continues to prioritize upgrading the customer experience as travelers along the Northeast Corridor (NEC) will now benefit from increased weekday service on Northeast Regional trains at popular stations in Mystic, CT and Westerly, RI to receive more access to the region’s major markets. The new schedule, which largely alternates trains at these stations to provide more meaningful service, will go into effect beginning Monday, March 16.
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PORTLAND, MAINE – The Northern New England Passenger Rail Authority (NNEPRA) announced today that the Amtrak Downeaster achieved record breaking ridership of 574,404 passengers in calendar year 2019, a 7.8% increase from 2018. The previous ridership record of 546,056 passengers was set in 2017.
WASHINGTON – According to research released by the U.S. Travel Association, Americans left 768 million days of paid time off on the table last year. In light of National Plan your Vacation Day, Amtrak is encouraging customers to not let those vacation days go unused by offering a number of discounts to see America on an adventure to destinations across the country.
“After further review, Amtrak has determined to suspend the policy in question. It was never meant to be applied to this situation and we apologize for that mistake. We are glad it has all worked out and we were able to accommodate our customers’ trip. We will do better next time. We are America’s Railroad and we want to provide more trips, not fewer.”
WASHINGTON – Swansboro, N.C., is now a stop for the Amtrak Thruway Bus Service, which will provide convenient and affordable service to and from the Amtrak Station in Wilson, N.C. Tickets are now available to purchase for travel beginning on Jan. 21.
Amtrak and the Missouri Department of Transportation (MoDOT) are promoting travel to and from the state capital in Jefferson City with a “BOGO” sale offering free companion travel through next month.
NEW YORK – Amtrak and NJ TRANSIT today began their refresh of the Ticketed Waiting Area at New York Penn Station, the seating area for their customers at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. As part of the refresh, customers can expect new furniture and fixtures, including communal tables and seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a family area that will also feature a nursing mothers’ pod, the removal of the midpoint barrier, a new information desk and a second entrance offering easy access towards the 7th Avenue side of the Station.
“Amtrak’s Penn Station is the nation’s busiest transportation facility, the central hub of the Northeast Corridor, and an economic driver for the entire nation. After decades of LIRR, NJ Transit, and Amtrak service growth, the station’s tracks and platforms are now full for much of the day, limiting all three railroads’ ability to add trains in the future.
NEW YORK – Amtrak is continuing its Infrastructure Renewal Program at New York Penn Station throughout Winter 2020 as part of its ongoing maintenance program to improve the Station’s infrastructure operations performance and reliability. Unlike previous years, this round of renewal work will not require any reductions or modifications in service for Amtrak and NJ TRANSIT trains or impact customers. Long Island Rail Road trains will have minimal schedule modifications, however, as a result of this work.
The Amtrak-funded $22 million Great Hall Restoration has been recognized with six awards from leading architectural, engineering, construction and real estate organizations or publications.