Photo Credit: Redvertex

Amtrak Continues Improvements at New York Penn Station with New, Accessible 7th Avenue and 32nd Street Entrance

By | News | August 10, 2022

(Photo Credit: Redvertex)

Work underway to add new elevator and rebuild escalator at station’s busiest entrance

NEW YORK – Amtrak has started work on an accessibility improvement project to the 7th Avenue and 32nd Street entrance at New York Penn Station, taking advantage of adjacent private investments to improve the customer experience in this critical station entrance. The project will add an elevator to meet Americans with Disabilities Act (ADA) compliance and ease the path of travel for passengers who have wheeled luggage, strollers, and other heavy items. Work is also being done to widen this entrance and replace the stairs and the two existing escalators with three transit-grade escalators. Renderings of the new entranceway can be via the Amtrak Media Center.

“New York Penn Station is the front door to New York City, and by making the entrance more modern and accessible, customers can feel confident knowing Amtrak is rolling out the welcome mat,” said Amtrak Vice President of Stations, Facilities, Properties and Accessibility Dr. David Handera. “The work on the 7th Avenue and 32nd Street Entrance reflects Amtrak’s commitment to accessibility for all, the customer experience, and continuous improvement at the station.”

This new entrance design is only possible because of a public-private partnership with Vornado Realty Trust who is building a the new skylit canopy above the entrance and integrating it with a renovated 7th Avenue Plaza and Penn 2 office building expansion above. Work is expected to take place over the next 18 months.

Travelers wishing to access the station from the 7th Avenue side during this construction period have access via the escalators and elevator at the NJ TRANSIT entrance on 31st Street and 7th Avenue. This project comes on the heels of recent milestones for the Station’s expansion and reconstruction, continuing the momentum of improving the world’s busiest train station and its surrounding area. Both projects will ensure all entrances to the station are fully accessible.

Over the last five years, Amtrak has made more than $300 million in capital improvement investments at New York Penn Station, in addition to its investment in Moynihan Train Hall. This includes the “Art at Amtrak” public art program, a new ticketed waiting area for NJ TRANSIT and Amtrak passengers, new wayfinding and signage throughout the facility, improved accessibility, and State-of-Good-Repair improvements throughout to enhance the reliability of service. 

Amtrak has also completed 177 ADA station-related projects throughout its national network as part of the ADA Stations Program, including dedicating $82 million to bring 20 stations to full ADA compliance in the last fiscal year. The program is also advancing 120 station designs and 40 station construction projects as part of its ongoing commitment to providing accessibility for all of Amtrak’s customers. Since 2011, Amtrak has invested more than $489 million in accessibility upgrades throughout the country and intends to utilize newly-announced federal funding programs to continue this essential work.  

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Amtrak Sports Marketing Campaigns Highlights the Benefits of Train Travel on the Northeast Corridor

By | Company News and Statements, News | August 9, 2022

focuses on sports by leveraging partnerships with teams in the MLB, NHL, WNBA and college athletes playing in the Northeast Corridor (NEC), between Boston – Washington, D.C. The program reaches fans and travelers via creative assets at stadiums and arenas, on teams’ digital channels and social platforms, as well as via custom program integrations to share the message that their next trip is just an Amtrak away, leading to 85% of pre-pandemic ridership on the NEC and Acela​, and more than 100% of pre-pandemic ridership at NYP on some days​.

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Governor Hochul, Amtrak and New York State Department of Transportation Announce Continued Direct Train Service to Great New York State Fair

By | Commuter and State Partners, Customer Amenities, News, Services and Schedules, Travel | August 5, 2022

NEW YORK – Governor Kathy Hochul, in conjunction with Amtrak and New York State Department of Transportation, today announced the resumption of direct train service this summer to and from the Empire State’s largest annual event – the Great New York State Fair. As part of their 20-year partnership, Amtrak customers and Fair visitors can combine the benefits of traveling sustainably and experiencing the best in New York State entertainment and agriculture with fun games, delicious food and one-of-a-kind exhibits. Tickets are available now at, via the Amtrak mobile app, at station ticket counters or by calling 1-800-USA-RAIL for travel between Wednesday, August 24 and Monday, September 5. 

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Amtrak Northeast Regional Service

Amtrak Debuts Decorative Locomotive to Celebrate “Beyond King Tut” Exhibition in Washington, D.C., and Boston

By | Travel | August 3, 2022

Take the train to experience the story of the “boy king”

WASHINGTON – Amtrak is the official transportation partner for a new exhibition “Beyond King Tut: The Immersive Experience,” the new exhibition produced in partnership with the National Geographic Society. Amtrak invites passengers and history buffs to conveniently travel via train to Washington, D.C., or Boston to experience the magic and mystery of ancient Egypt.

To promote “Take the Train to Tut,” a specially-wrapped Amtrak locomotive will power Amtrak Northeast Regional service operating on the Northeast Corridor between Washington, D.C., and Boston. The locomotive is wrapped in vinyl and painted gold and black, and features an image of King Tut, and the message, “Go Beyond the Mask,” representing a nod to the learning opportunities awaiting guests at the exhibition. The exhibition centers on the life and times of one of history’s most well-known pharaohs. The locomotive will travel through Sept. 30.

“Beyond King Tut: The Immersive Experience” presents the story of Egypt’s “boy king” coinciding with the 100-year anniversary of the tomb’s discovery. Visitors will learn King Tut’s story and relive the discovery of the tomb with all his treasures waiting inside, reclaimed from the desert sand after 3,000 years. With nine galleries to explore on a multi-sensory, multimedia journey, guests will go on a time traveling adventure.

The exhibition goes beyond a traditional artifact display using the power of photography and technology, ensuring that the artifacts from King Tut’s tomb remain in their country of origin. The exhibit is open now through February 2023 at the National Geographic Museum in Washington, D.C., and through Oct. 2 at the SoWa Power Station in Boston, before extending to other cities throughout North America.

Amtrak passengers can take advantage of a 15% discount off exhibition tickets using code Amtrak15. The discount is valid through Sept. 30. Get tickets at

In addition, Amtrak Saver Fares offer low prices on the Northeast Regional, select Keystone Service and select Pennsylvanian service trains. Book travel early to get these fares and save on convenient downtown-to-downtown service.

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Amtrak Celebrates 32nd Anniversary of the Americans with Disabilities Act

By | News | July 26, 2022

Progress continues in creating an accessible network

WASHINGTON – Amtrak is commemorating the anniversary of the landmark Americans with Disabilities Act (ADA), signed into law on July 26, 1990. This pivotal moment for Americans with disabilities led to the creation of barrier-free access in all areas of public life, including services like transportation, with Amtrak passengers seeing upgrades to its trains, stations, platforms, and more during the past three decades.

“We celebrate the anniversary of this important law and reflect on the hard work that provided a path to equal rights and opportunities for all people with disabilities,” Amtrak CEO Stephen Gardner said. “As America’s Railroad, we are committed to providing an accessible, inclusive and safe travel experience to all passengers.”

For Amtrak, the ADA serves as the foundation to the planning and work being done across the organization and national network to ensure passengers with disabilities have access to stations, trains, and services. With input from the disability community, including national disability organizations, Amtrak advances a robust accessibility program and holistic approach to improve the travel experience – from trip planning, to purchasing tickets and the experience at stations, to equipment and on-board services.

To date, Amtrak has completed 171 ADA station-related projects as part of the ADA Stations Program, including 20 additional stations meeting ADA compliance last fiscal year for $82 million. Another 29 stations are targeted for completion this fiscal year at a forecasted investment of $113 million. The program is also advancing 120 station designs and 40 station construction projects as part of its ongoing commitment to providing accessibility for all of our customers. Since 2011, Amtrak has invested more than $489 million in accessibility upgrades throughout the country.

Additional services being provided by Amtrak include offering compliant audio and visual train status and boarding information in stations through Passenger Information Display Systems, designing and deploying assistive boarding equipment used to help passengers with reduced mobility board and depart from the train, and providing accessibility training for employees.

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Amtrak Named Best Place to Work for Disability Inclusion by the Disability Equality Index

By | Company News and Statements, News | July 22, 2022

WASHINGTON – Amtrak received the highest score possible on the 2022 Disability Equality Index (DEI®), which measures tangible actions companies take to achieve disability inclusion and equality in the workplace. Scored out of 100, the DEI represents the most robust disability inclusion assessment tool with 415 corporations utilizing DEI to benchmark their disability inclusion efforts.

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Amtrak, the Vermont Agency of Transportation, and the New York State Department of Transportation Announce Ticket Sales for the Newly Expanded Ethan Allen Express Service in Burlington, Vergennes, and Middlebury

By | Commuter and State Partners, News, Sales and Deals, Services and Schedules, Travel | July 13, 2022

VERMONT – Amtrak, in conjunction with the Vermont Agency of Transportation (AOT), is now selling Ethan Allen Express tickets for daily travel between Burlington and New York City, including new stops in Vergennes and Middlebury, via, the Amtrak app, Amtrak ticket desks and kiosks, and through 1-800-USA-RAIL.

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Amtrak Guests Can Now Celebrate the Magic at Harry Potter: The Exhibition in Philadelphia

By | Customer Amenities, News | July 12, 2022

This summer, Amtrak passengers can celebrate the magic in Philadelphia at Harry Potter: The Exhibition, at the Franklin Institute in Philadelphia. Open now through Sept. 18, this experience is one of the most comprehensive touring exhibitions ever presented about the Wizarding World. Amtrak will transport customers to Philadelphia where they can experience Harry Potter: The Exhibition and the18,000-square-foot space featuring 21 celebratory galleries, including the Great Hall, Hogwarts Castle, Hagrid’s Hut, Hogwarts Houses and Newt’s Case.

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Amtrak and RIDOT Partner to Improve Accessibility at Westerly Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety | July 7, 2022

WESTERLY, RI – Amtrak, in conjunction with the Rhode Island Department of Transportation (RIDOT), announced today the completion of American Disabilities Act (ADA) improvements at Westerly Station in Westerly, R.I. Station. This includes two new elevators, featuring new elevator enclosures at platform level constructed in the style of the historic station, an accessible pathway to and from the public right-of-way, two accessible parking spaces, and a new sloped walkway for accessing the platform, modified handrails and guardrails, and new ADA compliant signs throughout the station environment. 

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Amtrak & RIDOT Continues Partnership with SeaStreak to Offer Thruway Connections at Providence Station to Newport

By | Commuter and State Partners, Customer Amenities, News, Travel | July 6, 2022

PROVIDENCE – Amtrak today announced it will partner with Rhode Island Department of Transportation (RIDOT) and Seastreak for another season to offer travelers connecting service from Providence Station to Newport via convenient shuttle connections to and from the SeaStreak Ferry Terminal now through Monday, October 10. There will be four daily roundtrips available now through Monday, September 5, and three daily roundtrips available from Tuesday, September 6 through Monday, October 10.

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