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Amtrak Marks Major Milestone by Beginning High-Speed Testing of the First Trainset for its New Acela Fleet

By | Company News and Statements, Customer Amenities, News, Safety, Travel | February 13, 2020

WASHINGTON – The first of Amtrak’s 28 new Acela trainsets, scheduled to enter service throughout the Northeast Corridor (NEC) in 2021, will be leaving from Alstom’s facility in Hornell, N.Y. on Monday, Feb, 17 for high-speed testing at the Transportation Technology Center near Pueblo, Colo. Nine months of dynamic testing will include the trainset’s pantograph, railway dynamics, tilting, traction, slip/slide and wayside protection, brakes, and train control management systems. Once complete, the trainset will return to Alstom for installation of its interiors.

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Amtrak Offers Trip for Two with Its Buy One Get One Free Valentine’s Day Sale

By | Commuter and State Partners, News, Sales and Deals, Travel | February 13, 2020

WASHINGTON – At Amtrak, we want to show customers how much we love them by offering a Valentine’s Day Buy One Get One Free Sale. Thursday, February 13, through Monday, February 17, customers can buy one coach ticket and get the second free for nationwide travel between March 9 and August 30, 2020, with no blackout dates. Customers can receive discounted tickets by using the code V214 at checkout or at amtrak.com/valentines-day-sale.

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Amtrak Offers Additional Service in Mystic, CT and Westerly, RI with New, Modified Schedules

By | Infrastructure, Stations and Facilities, News, Services and Schedules, Travel | February 12, 2020

NEW YORK – Amtrak continues to prioritize upgrading the customer experience as travelers along the Northeast Corridor (NEC) will now benefit from increased weekday service on Northeast Regional trains at popular stations in Mystic, CT and Westerly, RI to receive more access to the region’s major markets. The new schedule, which largely alternates trains at these stations to provide more meaningful service, will go into effect beginning Monday, March 16.

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Amtrak Offers 30% Off Travel for Plan Your Vacation Day

By | Commuter and State Partners, News, Sales and Deals, Travel | January 28, 2020

WASHINGTON – According to research released by the U.S. Travel Association, Americans left 768 million days of paid time off on the table last year. In light of National Plan your Vacation Day, Amtrak is encouraging customers to not let those vacation days go unused by offering a number of discounts to see America on an adventure to destinations across the country.

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Amtrak Statement Regarding A Fee for Groups Wanting to Reconfigure Railcars

By | Company News and Statements, News, Travel | January 22, 2020

“After further review, Amtrak has determined to suspend the policy in question.  It was never meant to be applied to this situation and we apologize for that mistake.  We are glad it has all worked out and we were able to accommodate our customers’ trip.  We will do better next time.  We are America’s Railroad and we want to provide more trips, not fewer.”

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Amtrak and NJ TRANSIT Announce Work to Refresh Ticketed Waiting Area at New York Penn Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | January 7, 2020

NEW YORK – Amtrak and NJ TRANSIT today began their refresh of the Ticketed Waiting Area at New York Penn Station, the seating area for their customers at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. As part of the refresh, customers can expect new furniture and fixtures, including communal tables and seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a family area that will also feature a nursing mothers’ pod, the removal of the midpoint barrier, a new information desk and a second entrance offering easy access towards the 7th Avenue side of the Station.

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