WASHINGTON – Amtrak is leading the way by setting a new standard of travel with enhanced safety and cleaning measures. In an effort to simplify and safeguard the travel experience, several cleaning, contact-free and convenience measures have been implemented into every part of the customer journey — from time of booking to the moment of arrival.
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Due to COVID-19 pandemic and the resulting decrease in travel demand, most Amtrak long distance routes will operate tri-weekly beginning this October. Amtrak had previously reduced service frequencies on both the Northeast Corridor and on the state-sponsored routes due to low ridership.
At this time, various states are undertaking specific safety precautions at stations for customers arriving from out of state. Check with each state for specific guidance. The Centers for Disease Control and Prevention has urged residents of New York, New Jersey and Connecticut to refrain from non-essential travel for 14 days.
Amtrak has reached a major milestone in Positive Train Control (PTC) implementation on all Amtrak-owned or controlled tracks. The final piece of the project recently concluded with installation on approximately one mile of slow-speed track in the complex Chicago terminal.
Amtrak has partnered with Waze, the platform bringing together communities on and off the road, to announce a new feature that will provide alerts to users approaching a railroad crossing. This feature is unique to Waze and puts drivers’ safety first, helping them return to the roads by highlighting the potential risks associated with driving over railroad crossings.
WASHINGTON – For those visiting family, friends or looking for an escape, Amtrak customers can travel in the comfort of a private room at a discounted price this summer. Now, when one person purchases a Roomette, one companion can join them for free. Available on Amtrak.com or by using the Amtrak app, customers can book between August 11-15, 2020 for travel from August 14, 2020 through September 30, 2020.
WASHINGTON – Amtrak has engaged the Department of Environmental and Occupational Health at the George Washington University Milken Institute School of Public Health (GW Milken Institute SPH) to provide ongoing technical expertise and guidance to enhance Amtrak’s comprehensive coronavirus pandemic response.
Amtrak today released renderings and other information about the first of the diesel-electric locomotives that will replace the current fleet on the National Network, including all long distance and many state-sponsored routes.
WASHINGTON – Amtrak’s latest efforts to deliver a New Standard of Travel include the expansion of Reserved Seating (formerly Seat Assignment) to Acela Business Class customers for travel beginning Monday, August 3 with no extra fees. Reserved seating, one of several improvements Amtrak has made to enhance its cleaning and safety protocols, will allow travelers to view and select their seats before traveling, including those available in the Quiet Car, and provide a snapshot of the overall crowdedness of the train. Customers and employees are required to wear face masks or an alternative facial covering while in stations and onboard trains.
WASHINGTON – Amtrak is commemorating the 30th anniversary of the landmark Americans with Disabilities Act (ADA), signed into law on July 26, 1990. With input from station owners, stakeholders from the disability community and state and federal officials, America’s Railroad® has taken many significant steps to improve the travel experience for customers with disabilities – including trip planning, purchasing tickets, station and train access and onboard services.