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Amtrak: Delivering a New Standard of Travel

By | Commuter and State Partners, Company News and Statements, News, Safety, Services and Schedules, Travel | August 27, 2020

WASHINGTON – Amtrak is leading the way by setting a new standard of travel with enhanced safety and cleaning measures. In an effort to simplify and safeguard the travel experience, several cleaning, contact-free and convenience measures have been implemented into every part of the customer journey — from time of booking to the moment of arrival.

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Updates to Amtrak Service

By | Commuter and State Partners, Company News and Statements, News, Safety, Services and Schedules, Travel | August 17, 2020

At this time, various states are undertaking specific safety precautions at stations for customers arriving from out of state. Check with each state for specific guidance. The Centers for Disease Control and Prevention has urged residents of New York, New Jersey and Connecticut to refrain from non-essential travel for 14 days.

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Amtrak Partners with Waze to Announce Global Rollout of Railroad Crossing Alerts

By | News, Safety | August 12, 2020

Amtrak has partnered with Waze, the platform bringing together communities on and off the road, to announce a new feature that will provide alerts to users approaching a railroad crossing. This feature is unique to Waze and puts drivers’ safety first, helping them return to the roads by highlighting the potential risks associated with driving over railroad crossings.

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Buy a Roomette, Bring a Companion Free

By | News, Sales and Deals, Travel | August 11, 2020

WASHINGTON – For those visiting family, friends or looking for an escape, Amtrak customers can travel in the comfort of a private room at a discounted price this summer. Now, when one person purchases a Roomette, one companion can join them for free. Available on Amtrak.com or by using the Amtrak app, customers can book between August 11-15, 2020 for travel from August 14, 2020 through September 30, 2020.

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Amtrak Expands Reserved Seating Offering for Acela Business Class Travelers

By | Company News and Statements, Customer Amenities, News, Travel | July 28, 2020

WASHINGTON – Amtrak’s latest efforts to deliver a New Standard of Travel include the expansion of Reserved Seating (formerly Seat Assignment) to Acela Business Class customers for travel beginning Monday, August 3 with no extra fees. Reserved seating, one of several improvements Amtrak has made to enhance its cleaning and safety protocols, will allow travelers to view and select their seats before traveling, including those available in the Quiet Car, and provide a snapshot of the overall crowdedness of the train. Customers and employees are required to wear face masks or an alternative facial covering while in stations and onboard trains.

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Amtrak Celebrates 30th Anniversary of the Americans with Disabilities Act

By | Company News and Statements, News | July 27, 2020

WASHINGTON – Amtrak is commemorating the 30th anniversary of the landmark Americans with Disabilities Act (ADA), signed into law on July 26, 1990. With input from station owners, stakeholders from the disability community and state and federal officials, America’s Railroad® has taken many significant steps to improve the travel experience for customers with disabilities – including trip planning, purchasing tickets, station and train access and onboard services.

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