All Posts By

Beth Toll

Amtrak Takes Next Step to Enhance the Customer Experience at Philadelphia 30th Street Station

By | Company News and Statements, Customer Amenities, Infrastructure, Stations and Facilities, News May 3, 2018

Issues RFQ Seeking Developer Partner

PHILADELPHIA – As part of its ongoing work to enhance the customer experience at Philadelphia 30th Street Station, Amtrak announced today it is seeking a master developer partner to update the historic station. With the release of a Request for Qualifications (RFQ), Amtrak begins a two-phase process that will result in the selection of a preferred developer who will assist in: introducing new customer amenities, reinvigorating the retail and commercial potential of the station, enhancing transit and pedestrian circulation and expanding the station’s concourses to accommodate anticipated increases in ridership.

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Amtrak Works with Discover Global Network to Offer Customers New International Credit Card Options

By | Company News and Statements, Customer Amenities, News March 12, 2018

Amtrak is now accepting Diners Club International, JCB and UnionPay credit cards as payment options for Amtrak travelers.

The credit cards, which are part of the Discover Global Network, are accepted through Amtrak’s multiple payment channels including Amtrak.com, Amtrak mobile apps, Quick-Trak kiosks, staffed stations (where available) and by calling 1-800-USA-RAIL.

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Amtrak Service Disruption South of Seattle

By | Company News and Statements, News, Services and Schedules December 18, 2017

Amtrak Cascades Train 501, operating from Seattle and Portland, derailed south of Tacoma, Wash. There were approximately 80 passengers and five crew members on board.
Service from Seattle to points north and east is continuing to operate. Amtrak Cascades Trains 504 and 509 are cancelled. 502 will be cancelled on Tuesday, Dec. 19. No alternate transportation will be available.

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Amtrak Selects Development Team to Partner in Baltimore Penn Station Redevelopment

By | Infrastructure, Stations and Facilities, News December 14, 2017

Financial negotiations and project scoping underway

BALTIMORE – Amtrak has selected Penn Station Partners, a Baltimore-based team with global expertise, to negotiate a master development deal for Baltimore Penn Station and neighboring Amtrak-owned properties. The team is comprised of Beatty Development Group, Armada Hoffler Properties, Cross Street Partners, Gensler, WSP USA, Network Rail Consulting and Mace Group among others.

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