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June 10, 2020

Amtrak Downeaster Resumes Limited Service June 15 Enters Phase 1 Service Restoration Plan

PORTLAND, MAINE – The Northern New England Passenger Rail Authority (NNEPRA) announced yesterday that the Amtrak Downeaster will begin Phase 1 of Service Restoration beginning June 15, 2020.   Service will resume with one round trip on weekdays only between Brunswick, ME and Boston, MA:  southbound Train 680 and northbound Train 685.  Downeaster service has been suspended since April 13, 2020.

A number of protocols and procedures have been implemented to protect the health and safety of passengers and crews. 

Highlights of Phase 1 Service Restoration Plan:

  • Amtrak has implemented new cleaning and disinfecting protocols nationwide, and train equipment used in Downeaster service will undergo enhanced cleaning before and after each trip.
  • Crews and passengers will be required to wear face covering while boarding and moving about the train
  • The number of passengers per train will be limited to no more than 50% of available seating capacity so riders are able to adhere to physical distancing guidelines. 
  • Advance reservations are required and cash sales will not be accepted.
  • Station facilities will not be open; passengers should go directly to the outdoor platform to wait for their train.
  • Café service will not be available, however complimentary water will be available upon request. 
  • Stations are being updated with signage and other enhancements to promote public health and physical distancing.

While NNEPRA expects Downeaster increase service throughout the summer months, no date has been set for subsequent phases.  The NNEPRA Board of Directors plans to meet later this month to evaluate the potential for adding more daily trips.

Pan Am Railways has expedited a series of track improvement and maintenance projects along the Downeaster corridor to take place this spring to avoid construction-related service interruptions later in the year.  The schedule for Train 680 has been modified slightly to adjust for construction-related delays.  Passengers on travelling on Train 685 to stations north of Haverhill should expect delays of approximately 15 minutes.  

Complete information about the steps Amtrak is taking to protect the health and safety of their passengers and crews is available at Amtrak.com

For additional Amtrak Downeaster information visit: AmtrakDowneaster.com

For More Information

Jason Abrams
MediaRelations@Amtrak.com
Amtrak Contact
202 906.3860

Natalie Bogart
Natalie@nnepra.com
NNEPRA Contact
207.780.1000 x108

About Amtrak®

Amtrak offers a more comfortable and convenient travel experience, plenty of leg room and no middle seat. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak customers for the past nine years. Amtrak operates more than 300 trains daily, connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces, and reaches 400 additional destinations via connecting bus routes. We are committed to operating a safe, environmentally efficient and fiscally responsible business, which is essential to our future growth. Book travel, check train status, access your eTicket and more through the Amtrak app. Learn more at Amtrak.com.