Skip to main content

February 23, 2021

Want to upgrade to Amtrak premium services? BidUpSM

Make offers before departure for Business Class or First Class

WASHINGTON – All Amtrak customers enjoy roomy seats and legroom. But for those who want a more premium experience – with even more comfort and amenities – Amtrak customers now can make BidUpSM offers for upgrades to Business Class or First Class.

  • Customers with existing reservations can visit, check eligibility up to two hours prior to departure and place a bid to upgrade their reservation into our premium classes of service: Business Class (most corridor routes) and First Class (Acela).
  • Participants view upgrade options for their scheduled trip and submit a bid for an upgrade on their itinerary. There is no fee to make a bid and Amtrak also will provide tips on how to increase the chances of winning an upgrade.  
  • Customers have the option to modify or cancel the bid and they will not be charged unless the upgrade is awarded. 
  • Customers with winning bids will receive a new ticket prior to their scheduled departure.
  • Other terms and conditions will apply, with more information at

Amtrak Guest Rewards members will earn two points per dollar spent on their trip, plus Business Class and First Class point bonuses.

“BidUp is a great way for more Amtrak customers to enjoy our premium services,” said Roger Harris, Amtrak Executive Vice President/Chief Marketing and Revenue Officer.

Amtrak Business Class customers enjoy amenities beyond Coach class, including a dedicated car or section on the train, more legroom, a 25% point bonus for Guest Rewards members, and reserved seating on Northeast Regional, Palmetto,Carolinian and Vermonter trains.

Acela First Class customers have an array of premium upgrades from Acela Business Class and exclusive to our highest speed service in the Boston-New York-Washington corridor, including reserved single, double and conference table seating, at-seat service with complimentary meals and beverages, a 50% point bonus for Guest Rewards members, and complimentary lounge access with priority boarding.

Amtrak is utilizing the Plusgrade platform as the first rail travel customer of the Quebec-based ancillary revenue and merchandising company.

For More Information

Marc Magliari
Amtrak Contact
202 906.3860

About Amtrak®

This year Amtrak is celebrating its 50th anniversary. For five decades Amtrak has done its part to connect America, transforming a classic form of transportation, preserving those aspects of train travel that are timeless, while modernizing those that are ripe for it. Amtrak will continue to play an important role in the national transportation network for the next 50 years and beyond by providing travelers with a safe, efficient and reliable experience. While a lot has changed, what hasn’t changed are the fond memories and essential service that train travel can provide. This year, Amtrak is setting a new standard of travel. To simplify and safeguard the travel experience, new cleaning and convenience measures are part of every customer’s contactless journey. Leveraging a medical director and public health and safety team, we are committed to operating a safe, environmentally efficient and fiscally responsible business. Book travel, check train status, access your eTicket and more through the Amtrak app. Learn more at