Amtrak Statement Regarding A Fee for Groups Wanting to Reconfigure Railcars

January 22, 2020

“After further review, Amtrak has determined to suspend the policy in question.  It was never meant to be applied to this situation and we apologize for that mistake.  We are glad it has all worked out and we were able to accommodate our customers’ trip.  We will do better next time.  We are America’s Railroad and we want to provide more trips, not fewer.”

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Amtrak offers a more comfortable and convenient travel experience, plenty of leg room and no middle seat. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak customers for the past nine years. Amtrak operates more than 300 trains daily, connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces, and reaches 400 additional destinations via connecting bus routes. We are committed to operating a safe, environmentally efficient and fiscally responsible business, which is essential to our future growth. Book travel, check train status, access your eTicket and more through the Amtrak app. Learn more at Amtrak.com.

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