All Posts By

Christina Leeds

Amtrak Reveals Modern Interiors on New Acela Express Fleet

By Customer Amenities, News

Acela equipment to offer contemporary accommodations and amenities

WASHINGTON – Amtrak today revealed the interiors on its new Acela Express fleet, which will redefine the customer experience on Amtrak’s premium Northeast Corridor (NEC) service. The new trains, scheduled to enter service in the NEC in 2021, will provide travelers with world-class accommodations and amenities, along with a smoother and even more comfortable ride.

Read More

Amtrak Advances Work to Improve New York Penn Station Passenger Concourse

By Customer Amenities, Infrastructure, Stations and Facilities, News

As part of continued efforts to improve the passenger experience at New York Penn Station, Amtrak announced the selection of AECOM, in partnership with Network Rail, to conduct an independent review of the interaction, coordination, and collaboration between the railroads’ various passenger concourses within Penn Station and provide recommendations to improve the design, functionality, communications, and coordination at this critical station.

Read More

Northeast Corridor (NEC) Service Restoration Plan for Monday, April 4

By Company News and Statements, News, Services and Schedules

Amtrak trains will operate with residual delays between Philadelphia and Wilmington

Amtrak will operate regularly scheduled trains on Monday, after an incident near Chester, Penn., disrupted service on Sunday morning.

Acela Express, Northeast Regional and other Amtrak services will be subject to some delays in the affected area between Philadelphia and Wilmington. Keystone Service between New York and Harrisburg will also operate as scheduled.

Read More

Amtrak Service Suspended between New York City and Philadelphia

By Company News and Statements, Services and Schedules

All Amtrak service is suspended between New York City and Philadelphia. This morning, Amtrak Train 89, operating from New York City to Savannah, Ga., struck a backhoe that was on the tracks and derailed the lead engine south of Philadelphia.

There were approximately 341 passengers and seven crew members on board. Initial reports are that some passengers are being treated for injuries. Local emergency responders are on the scene and an investigation is ongoing.

Persons with questions about their friends and family aboard this train have a special number to call for information: 800-523-9101.

Read More