Amtrak Celebrates Completion of Accessibility Improvements at Hamlet and Rocky Mount Stations

Over $10 million invested in North Carolina station accessibility improvements

HAMLET AND ROCKY MOUNT, N.C., Oct. 7, 2026 – Amtrak joined federal, state and local officials this week to celebrate the completion of accessibility improvement projects at its stations in Hamlet and Rocky Mount, marking more than $10 million in investments to improve accessibility, safety and the customer experience for rail travelers in North Carolina.

“These investments demonstrate Amtrak’s commitment to providing safe, accessible and convenient rail travel for all customers,” said Amtrak Vice President of Accessibility, Stations & Facilities Dr. David Handera. “Stations like Hamlet and Rocky Mount are important community assets, and these enhancements will help ensure they continue serving residents and visitors for many years to come.”

At Hamlet Station, Amtrak completed approximately $3.2 million in improvements, including construction of two 200-foot accessible boarding platforms, accessible pathways and walkways, safety barriers, LED platform lighting, detectable warning systems, and new signage.

At Rocky Mount Station, Amtrak completed approximately $7.3 million in improvements, including construction of an 840-foot accessible boarding platform, accessible pathways connecting the station, public right-of-way and parking areas, LED platform lighting, detectable warning systems, and new signage.

Together, these projects improve accessibility for customers of all abilities and support better travel experiences. The improvements were made possible through strong collaboration among Amtrak, the North Carolina Department of Transportation, the Federal Railroad Administration, local officials, and community partners.

These efforts support Amtrak’s broader efforts to modernize stations and create a more seamless travel experience for customers nationwide. Amtrak continues to advance station accessibility projects across the country as part of its long-term commitment to achieving a fully accessible national passenger rail network.

REACTIONS

Jason Orthner, NCDOT Rail Division Director

“Continued investments in stations like Hamlet and Rocky Mount make it safer and easier for passengers of all abilities to access rail service and continue their journeys These improvements strengthen the passenger experience today while supporting the continued growth and future of intercity passenger rail across North Carolina.”

Hamlet Mayor, Amy Guinn

“Amtrak’s recent substantial investment in our historic train depot demonstrates their continued commitment to rural communities. Enabling passengers of all abilities to access travel enhances the experience and ensures everyone can enjoy the freedom of travel by rail. The City of Hamlet greatly appreciates the collaboration of all the departments working together to accomplish these improvements.”

Rocky Mount Mayor, Sandy Roberson

“As much as any place in North Carolina, Rocky Mount is a railroad town. We are grateful to Amtrak in partnership with the NC Department of Transportation and the Federal Railroad Administration for the improvements that will make our historic train station more accessible, more welcoming, and more convenient for everyone who uses it.”