WASHINGTON – Amtrak is setting a new standard of travel with enhanced safety and cleaning measures. With its medical director, public health and safety team and partnership with the George Washington University Milken Institute School of Public Health, we have studied, analyzed and made improvements to the Amtrak travel experience – from beginning to end – for the safety and health of our people and travelers. In an effort to simplify and safeguard the travel experience, several cleaning, contact-free and convenience measures have been implemented into every part of the customer journey — from time of booking to the moment of arrival.
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PORTLAND, MAINE – The Northern New England Passenger Rail Authority (NNEPRA) announced today that the Amtrak Downeaster will increase service and implement a new schedule on May 3, 2021. This will restore the Downeaster to its pre-COVD service level of five daily round trips between Brunswick and Boston. The Downeaster has been offering four daily round-trips since July 2020.
WASHINGTON – Great deals are now available for summer travel on Amtrak with someone special. For a limited time, a customer booking a private Roomette for travel this summer can bring a companion for free. Roomettes offer meals included in the price of the ticket, scenic views by day, and comfortable beds at night. Available at amtrak.com/privateroomsale, this sale is valid between Apr. 6-16, 2021, for travel between June 1 and Sept. 30, 2021.
NEW YORK – Amtrak customers now have access to complimentary premium food and beverage products in the Metropolitan Lounge at the Moynihan Train Hall in New York City in compliance with local safety guidelines.
WASHINGTON – Amtrak announced today the expansion of its pet program allowing customers to travel with their dogs and cats up to 20 pounds onboard weekday Acela trains for only $26 or 800 Amtrak Guest Rewards points. Previously available for only weekend trips, there will be eight pet spaces for sale per departure (one per customer) and are booked on a first-come, first-served basis.
Customers with existing reservations can visit Amtrak.com/BidUp, check eligibility up to two hours prior to departure and place a bid to upgrade their reservation into our premium classes of service: Business Class (most corridor routes) and First Class (Acela).
WASHINGTON – At Amtrak, we want to show customers how much we love them by offering a Valentine’s Day Buy One Get One Free Sale. Thursday, February 11, through Tuesday, February 16, customers can purchase one ticket and bring a companion along for free for nationwide travel between February 22 and August 27, Customers can receive discounted tickets by using the code C214 at checkout or at amtrak.com/vdaysale.
Due to the Presidential Inauguration, special pedestrian and vehicle traffic patterns around Washington Union Station are in place and will require extra time to get to the station. Additionally, once arriving to the station, there is no access to taxi or ride share services and Metro is operating adjusted service, including no service at Union Station. The Metro station at NOMA/Gallaudet, a short walk from Union Station, will remain open. Please follow the instructions of station personnel and law enforcement for exiting and entering the station.
NEW YORK – As part of its 50th anniversary, Amtrak, in partnership with Empire State Development (State of New York), has expanded its footprint in New York City with the opening of Moynihan Train Hall, located inside the Farley Post Office building, between 31st and 33rd Street directly across 8th Avenue from New York Penn Station. The new station, combined with recent improvements to New York Penn Station, will relieve crowding, improve passenger comfort and security, and offer an enhanced facility that will better serve Amtrak’s Northeast Corridor (NEC) and long-distance travelers, and commuter rail passengers.
WASHINGTON – To enhance the customer experience, Amtrak is now offering new digital payment options on the Amtrak mobile app and Amtrak.com, including Apple Pay, Google Pay and PayPal.