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Essential Service Plan: Updates to Service

By | Commuter and State Partners, Company News and Statements, News, Safety, Services and Schedules, Travel | April 6, 2020

While Amtrak continues to operate across the nation, we have adjusted some services due to significantly reduced demand in key markets. To learn about what scheduled services continue to operate, go to Amtrak.com, and on the home page, select “Book Tickets” and then enter your trip origin and destination in the “From” and “To” fields and your date of travel in the “Depart” field and then click on “Find Trains.”

Impacted services are as follows:

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Amtrak’s Commitment to Safety

By | Commuter and State Partners, Company News and Statements, News, Safety, Services and Schedules, Travel | April 3, 2020

Amtrak Coronavirus Update

The safety of Amtrak’s customers and employees is our top priority. We continue to monitor the coronavirus situation closely and we are taking action based on guidance from public health experts; that includes restoring service to trains and routes once demand returns. In order to maintain a safe environment and address customer concerns and potential business impact, we are taking the following measures:

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New Decatur-Springfield/Champaign Amtrak Thruway Buses

By | News, Travel | February 14, 2020

This Amtrak Thruway Bus service is operated by Illinois Charter with connections at Springfield to Amtrak Lincoln Service and Texas Eagle trains and at Champaign to Amtrak Illini/Saluki and City of New Orleans trains. Lincoln Service, Illini and Saluki trains are operated by Amtrak under a contract with the Illinois Department of Transportation. Illini trains previously directly served Decatur from July 1981 to July 1983.

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Amtrak Marks Major Milestone by Beginning High-Speed Testing of the First Trainset for its New Acela Fleet

By | Company News and Statements, Customer Amenities, News, Safety, Travel | February 13, 2020

WASHINGTON – The first of Amtrak’s 28 new Acela trainsets, scheduled to enter service throughout the Northeast Corridor (NEC) in 2021, will be leaving from Alstom’s facility in Hornell, N.Y. on Monday, Feb, 17 for high-speed testing at the Transportation Technology Center near Pueblo, Colo. Nine months of dynamic testing will include the trainset’s pantograph, railway dynamics, tilting, traction, slip/slide and wayside protection, brakes, and train control management systems. Once complete, the trainset will return to Alstom for installation of its interiors.

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Amtrak Offers Trip for Two with Its Buy One Get One Free Valentine’s Day Sale

By | Commuter and State Partners, News, Sales and Deals, Travel | February 13, 2020

WASHINGTON – At Amtrak, we want to show customers how much we love them by offering a Valentine’s Day Buy One Get One Free Sale. Thursday, February 13, through Monday, February 17, customers can buy one coach ticket and get the second free for nationwide travel between March 9 and August 30, 2020, with no blackout dates. Customers can receive discounted tickets by using the code V214 at checkout or at amtrak.com/valentines-day-sale.

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Amtrak Offers Additional Service in Mystic, CT and Westerly, RI with New, Modified Schedules

By | Infrastructure, Stations and Facilities, News, Services and Schedules, Travel | February 12, 2020

NEW YORK – Amtrak continues to prioritize upgrading the customer experience as travelers along the Northeast Corridor (NEC) will now benefit from increased weekday service on Northeast Regional trains at popular stations in Mystic, CT and Westerly, RI to receive more access to the region’s major markets. The new schedule, which largely alternates trains at these stations to provide more meaningful service, will go into effect beginning Monday, March 16.

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Amtrak Offers 30% Off Travel for Plan Your Vacation Day

By | Commuter and State Partners, News, Sales and Deals, Travel | January 28, 2020

WASHINGTON – According to research released by the U.S. Travel Association, Americans left 768 million days of paid time off on the table last year. In light of National Plan your Vacation Day, Amtrak is encouraging customers to not let those vacation days go unused by offering a number of discounts to see America on an adventure to destinations across the country.

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