WASHINGTON – To provide customers with an extra level of confidence and security while traveling, Amtrak has made a few updates to its website and mobile app. Now, when booking, customers can easily see how full their reserved train will be (i.e. 20 % full). The percentage is displayed in real-time when customers search for their train.
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WASHINGTON – The Amtrak Police Department, Operation Lifesaver Inc. (OLI), first responders and railroads across the U.S. and Canada are delivering virtual simultaneous rail safety messages as part of “Operation Clear Track,” the single largest rail safety education initiative across the U.S. and Canada during Rail Safety Week, September 21-27.
WASHINGTON – Since the onset of COVID-19, Amtrak has led the way in ushering a new standard of safe travel. Today, Amtrak is building on its commitment to the safety and wellbeing of travelers by announcing a partnership with RB, the makers of Lysol. As part of this new partnership, germ-kill experts and microbiologists from RB will help Amtrak strengthen its comprehensive disinfection protocols for Amtrak trains, stations and Metropolitan Lounges. The partnership will launch in stations served by the Northeast Corridor and Pacific Surfliner trains, before expanding across the Amtrak network.
At this time, various states are undertaking specific safety precautions at stations for customers arriving from out of state. Check with each state for specific guidance. The Centers for Disease Control and Prevention has urged residents of New York, New Jersey and Connecticut to refrain from non-essential travel for 14 days.
Amtrak has reached a major milestone in Positive Train Control (PTC) implementation on all Amtrak-owned or controlled tracks. The final piece of the project recently concluded with installation on approximately one mile of slow-speed track in the complex Chicago terminal.
Amtrak has partnered with Waze, the platform bringing together communities on and off the road, to announce a new feature that will provide alerts to users approaching a railroad crossing. This feature is unique to Waze and puts drivers’ safety first, helping them return to the roads by highlighting the potential risks associated with driving over railroad crossings.
NEW YORK – To simplify and safeguard the travel experience, Amtrak wants to assure New York Penn Station (NYP) customers of its New Standard of Travel and strengthened commitment to safety by providing boarding information through push notification via the Amtrak app, increasing the number of personnel at the station in order to help customers and by adding additional cleanliness and convenience measures.
In coordination with state partners at the Pennsylvania Department of Transportation, beginning Monday, July 6, Amtrak is partially restoring full-length Keystone Service (New York – Philadelphia – Harrisburg) with one roundtrip between Harrisburg and New York in response to anticipated increased demand.
June is National Safety Month and Amtrak wants to remind the public of the importance of railroad safety onboard trains, in stations and near tracks this summer.
WASHINGTON – As part of Amtrak’s ongoing commitment to protect customers and front-line employees in response to the coronavirus pandemic, beginning on May 11 Amtrak is requiring that all customers in stations, on trains and thruway buses wear facial coverings.