WASHINGTON – Amtrak is setting a new standard of travel with enhanced safety and cleaning measures. With its medical director, public health and safety team and partnership with the George Washington University Milken Institute School of Public Health, we have studied, analyzed and made improvements to the Amtrak travel experience – from beginning to end – for the safety and health of our people and travelers. In an effort to simplify and safeguard the travel experience, several cleaning, contact-free and convenience measures have been implemented into every part of the customer journey — from time of booking to the moment of arrival.
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At this time, various states are undertaking specific safety precautions at stations for customers arriving from out of state. Check with each state for specific guidance. The Centers for Disease Control and Prevention has urged residents of New York, New Jersey and Connecticut to refrain from non-essential travel for 14 days.
Due to the Presidential Inauguration, special pedestrian and vehicle traffic patterns around Washington Union Station are in place and will require extra time to get to the station. Additionally, once arriving to the station, there is no access to taxi or ride share services and Metro is operating adjusted service, including no service at Union Station. The Metro station at NOMA/Gallaudet, a short walk from Union Station, will remain open. Please follow the instructions of station personnel and law enforcement for exiting and entering the station.
“There is nothing more important than the safety of our employees. Since the start of the pandemic, our dedicated frontline employees have kept our trains running, providing a vital transportation service to essential workers. We join our labor partners in continuing to call upon Congress and the Administration to make assaults against rail workers a Federal crime, as it is for aviation workers, and to expand the TSA’s “No Fly List” to rail passenger service.
NEW YORK – Amtrak and NJ TRANSIT have completed the second and final phase of the Ticketed Waiting Area refresh at New York Penn Station at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. The project, which includes a $7.2 million total joint investment between Amtrak and NJ TRANSIT, features new furniture and fixtures, including seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a new information desk and a second entrance in close proximity to the NJ TRANSIT concourse, offering easy access towards the 7th Avenue side of the Station, two PIDS (Passenger Information Display Systems) boards that will display NJ TRANSIT departure information, and a lactation suite for nursing mothers. Amtrak undertook the first steps to refresh the Ticketed Waiting Area in 2019 when it opened a Starbucks coffee bar in the space to provide customers with the opportunity to purchase refreshments and removed the exterior information booth to improve customer flow.
NEW YORK – As Amtrak continues to deliver a New Standard of Travel to simplify and safeguard the travel experience, customers and employees will experience new updates at New York Penn Station. This includes the installation of an Ultraviolet Germicidal irradiation (UVGI) system in one of the Heating, Ventilation and Air-Conditioning (HVAC) units in the Amtrak concourse, refreshed platforms and new wayfinding signage in advance of the January opening of the Moynihan Train Hall.
The Federal Railroad Administration (FRA) announced that the Southeastern Pennsylvania Transportation Authority (SEPTA), in partnership with Amtrak and the Pennsylvania Department of Transportation (PennDOT), has received $15.9 million through the FRA’s Federal-State Partnership for the State of Good Repair Grant program to improve signals on the Amtrak-owned Harrisburg line, also known as the Keystone Line.
ORANGE, Calif.– Amtrak Pacific Surfliner continues to deliver a new standard of travel by helping customers travel safely and comfortably this Thanksgiving. To provide more flexibility for customers and increase available seats on peak travel days, the Amtrak Pacific Surfliner is offering an additional round-trip that will operate between San Diego and Los Angeles on 11/25 and 11/29.
This Thanksgiving travel season, Amtrak is ready to help customers travel safely and comfortably to reconnect with friends and family. Amtrak is delivering a new standard of travel that includes enhanced cleaning protocols, contactless amenities, social distancing on board and in stations, required face coverings and sophisticated air filtration. Amtrak customers can avoid traffic and enjoy free Wi-Fi on most trains, plenty of leg room and no middle seat.
ORANGE, Calif. – Since the onset of COVID-19, Amtrak has led the way in ushering a new standard of safe travel. Today, The Los Angeles – San Diego – San Luis Obispo (LOSSAN) Rail Corridor Agency, which manages the Amtrak® Pacific Surfliner® service, is building on its commitment to the safety and wellbeing of travelers by announcing a partnership with RB, the makers of Lysol. As part of this new partnership, germ-kill experts and microbiologists from RB will help Amtrak strengthen its comprehensive cleaning and disinfection protocols for Amtrak trains, stations and Metropolitan Lounges. The partnership will launch in stations served by Pacific Surfliner trains, before expanding across the Amtrak network.