NEW YORK – Amtrak is continuing its Infrastructure Renewal Program at New York Penn Station throughout Winter 2020 as part of its ongoing maintenance program to improve the Station’s infrastructure operations performance and reliability. Unlike previous years, this round of renewal work will not require any reductions or modifications in service for Amtrak and NJ TRANSIT trains or impact customers. Long Island Rail Road trains will have minimal schedule modifications, however, as a result of this work.
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Improvements to benefit customers and enhance overall travel experience
NEW BRUNSWICK – Governor Phil Murphy, Amtrak Board Chairman Tony Coscia, and NJ TRANSIT CEO Kevin Corbett today announced the kickoff of fall 2019 construction work at four New Jersey train stations. These projects – a result of a reinvigorated relationship between NJ TRANSIT and Amtrak – demonstrate a joint commitment to improving the customer and travel experience throughout the state. Customers can expect to see improvements at New Brunswick, Trenton Transit Center, Princeton Junction, and Elizabeth Stations.
Federal, state and local officials joined together with SEPTA, Amtrak and their honored guests to officially announce the completion of the Paoli Station Accessibility Improvements Project, a $48 million initiative to improve accessibility, safety and provide operational flexibility at the Paoli Train Station.
NEW YORK – Amtrak engineering forces have completed the 2019 summer infrastructure renewal work at New York Penn Station, allowing for scheduled operations to resume Tuesday, Sept. 3 as planned. The work was also completed safely and within budget by the Amtrak team working on the project. Amtrak will host a call early next week to discuss in-depth details on the project and will be issuing a media advisory shortly with a date, time and dial-in information.
WASHINGTON – In support of an Oregon Department of Transportation (ODOT) grant application, Amtrak announced a matching $750,000 contribution to reduce delays in the Pacific Northwest Rail Corridor. ODOT’s grant application, if successful, will restore an out-of-service siding between Portland and Salem. Restoring this siding will improve on-time performance on a rail line segment where the largest cause of delay to Amtrak Cascades customers is freight train interference.
SPRINGFIELD, MA – Amtrak’s Northeast Regional, Lake Shore Limited, and Vermonter trains will return today to the historic Springfield Union Station, after previously using a temporary facility, providing customers with a better customer experience when traveling in, out, and through Western Massachusetts. Customers can now expect to see passenger information display boards (PIDS) and hear train announcements within the station and a customer service desk has also been added, which will be staffed from 5 a.m. to 12 p.m. daily. There is no change in service or timetables for those traveling to or from Springfield.
WASHINGTON – Amtrak has an ambitious $72.5 million program to improve the customer experience at stations across the network in 2019. “Customer Now” projects are as simple as new door systems, lavatories and platforms at some stations and as complex as the skylight and Great Hall improvement at Chicago Union Station that is the subject of a new documentary.
