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Amtrak Promotes New Technology, Contactless Travel, Physical Distancing and Other Safety Measures at New York Penn Station

By | Company News and Statements, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety | July 21, 2020

NEW YORK – To simplify and safeguard the travel experience, Amtrak wants to assure New York Penn Station (NYP) customers of its New Standard of Travel and strengthened commitment to safety by providing boarding information through push notification via the Amtrak app, increasing the number of personnel at the station in order to help customers and by adding additional cleanliness and convenience measures.

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Statement from Amtrak Senior Executive Vice President Stephen Gardner on Portal Bridge

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News | June 19, 2020

“Replacing the century-old moveable Portal Bridge will eliminate delays and permit faster journeys for passengers on the Northeast Corridor. We deeply appreciate the strong partnership with NJ TRANSIT, the Federal Railroad Administration and the Federal Transit Administration on this critical project and thank Senators Schumer, Menendez, and Booker and the entire Congressional delegation of both states, Governors Murphy and Cuomo and all the elected leadership in both New Jersey and New York for their continued support and advocacy for finally fixing this critical single-point of failure on the nation’s busiest railroad.”

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Amtrak Receives $63 Million in Grants from the FRA for Critical Northeast Corridor Infrastructure Improvements

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News | May 27, 2020

WASHINGTON, D.C. – The Federal Railroad Administration (FRA) has awarded two Northeast Corridor (NEC) grants to Amtrak as part of its $302.6 million in the State of Good Repair grants to help repair and rehabilitate railroad infrastructure and other assets across the country for 12 projects in nine states. Totaling more than $63 million, the two grants will help fund the Portal North Bridge Project and the Winans to Bridge Improvement project.

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Joint Statement by NJ TRANSIT President & CEO Kevin Corbett and Amtrak Chief Operating & Commercial Officer Stephen Gardner on Replacement of Sawtooth Bridges

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News | March 5, 2020

“Amtrak and NJ TRANSIT applaud Secretary Chao, FRA Administrator Batory and the U.S. Department of Transportation for publishing the Environmental Assessment for replacement of the Sawtooth Bridges.

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Amtrak Offers Additional Service in Mystic, CT and Westerly, RI with New, Modified Schedules

By | Infrastructure, Stations and Facilities, News, Services and Schedules, Travel | February 12, 2020

NEW YORK – Amtrak continues to prioritize upgrading the customer experience as travelers along the Northeast Corridor (NEC) will now benefit from increased weekday service on Northeast Regional trains at popular stations in Mystic, CT and Westerly, RI to receive more access to the region’s major markets. The new schedule, which largely alternates trains at these stations to provide more meaningful service, will go into effect beginning Monday, March 16.

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Amtrak and NJ TRANSIT Announce Work to Refresh Ticketed Waiting Area at New York Penn Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | January 7, 2020

NEW YORK – Amtrak and NJ TRANSIT today began their refresh of the Ticketed Waiting Area at New York Penn Station, the seating area for their customers at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. As part of the refresh, customers can expect new furniture and fixtures, including communal tables and seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a family area that will also feature a nursing mothers’ pod, the removal of the midpoint barrier, a new information desk and a second entrance offering easy access towards the 7th Avenue side of the Station.

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