NEW YORK – At a press conference in New York Penn Station, Governor Murphy, Amtrak Board Chairman Tony Coscia, and NJ TRANSIT Executive Director Kevin Corbett today announced the finalizing of a financial settlement that paves the way to ongoing and future improvements to the infrastructure, customer experience, and safety of our customers. The press conference also shared updates on several joint projects, including Penn Station, critical infrastructure projects, and safety, showcasing a commitment to collaboration and improving the customer experience to the traveling public.
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NEW YORK – The Amtrak Board of Directors has approved an agreement with the Metropolitan Transportation Authority (MTA) to advance two key proposed initiatives: Metro-North commuter rail service to and from New York Penn Station and Amtrak intercity passenger rail service to and from Long Island.
WASHINGTON – Amtrak has reached a key milestone in its plan to enhance the customer experience at its future home in the Moynihan Train Hall with the completion of planning and design for its premium passenger space, the Metropolitan Lounge (formerly ClubAcela) by releasing artist renderings of the space. The Metropolitan Lounge will serve Amtrak’s premium customers, providing them with added amenities and a high-quality passenger experience.
Amtrak has released a Request for Proposals today, for a new fleet of single-level passenger rail vehicles to replace Amfleet I cars, providing new equipment with contemporary rail amenities to better serve Amtrak customers. Amfleet I cars are used primarily on the Northeast Corridor (NEC) and adjacent State Corridor routes, including Empire Service, Ethan Allen Express, Maple Leaf, Adirondack, Vermonter, Downeaster, Carolinian, Pennsylvanian, Keystone Service, Virginia Service and New Haven/Springfield Service.
“Today, MTA officials met with Amtrak leadership to provide a briefing on the L Train project. On January 3rd, the MTA accepted recommendations of an expert review panel that the L Train tunnel could be repaired while averting a closure.
WASHINGTON – As part of ongoing work to upgrade the customer experience at Washington Union Station, Amtrak is seeking a general contractor to revitalize the Claytor Concourse.
South Station Acela Lounge Renamed as Metropolitan Lounge
BOSTON – Amtrak customers traveling in and out of Boston South Station can now enjoy the newly renovated and re-branded Metropolitan Lounge, as part of a larger Amtrak lounge station refresh initiative. Previously known as ClubAcela, the newly opened Metropolitan Lounge, still in its convenient location near the platforms for easy boarding access, features new carpeting, new and more comfortable seating, contemporary furniture designed to charge personal electronic devices and an updated welcome desk. Additional improvements include updated all-in-one touchless washbars in the restrooms, the restoration of historical lighting, and upgraded snacks and beverages.
Will replace the current Solari Board in early 2019
PHILADELPHIA – Amtrak is set to replace its current Solari board at William H. Gray III 30th Street Station in Philadelphia (PHL) with a new, digital Passenger Information Display System (PIDS) that will help further its efforts to modernize the station. As part of the project, Amtrak is also replacing the display boards at each gate, the software that runs the displays, as well as the public address system and the platform displays all of which will now be ADA compliant.
Customers of Amtrak, Metra and other users of Chicago Union Station today enjoyed a holiday lighting ceremony like no other in the station’s 93-year history, showing off a Great Hall painted in its original colors, made brighter by a restored skylight and improved lighting accenting the historic space that has been Chicago’s front door since 1925.
PHILADELPHIA – As part of the ongoing work to enhance the customer experience at the William H. Gray III 30th Street Station, Amtrak narrowed the list to four teams that will compete to be selected as Master Developer to update the historic station.