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Amtrak Sets Revenue and Earnings Records Delivers Best Operating Performance in Company History

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News | November 16, 2018

WASHINGTON – Continuing financial improvements in recent years, Amtrak again posted record revenue and earnings for its fiscal year, which ended Sept. 30, 2018. Strong management and improved product delivery and customer service led the company to its best operating performance in company history, despite challenges during the year. Preliminary results for Fiscal Year 2018 are:

Operating Earnings[1]: ($168.0 million) – best Amtrak operating performance to date, improved 13.3 percent over FY 2017 total of $193.7 million
Ridership: 31.7 million customer trips –steady year-over-year, with growth offset by reductions due to service disruptions
Total Revenue1: $3.38b illion – increased 2.2 percent over FY 2017
Capital Investment1, [2]: $1.46 billion – the highest level of capital investment in recent Amtrak history

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Amtrak Updates New York Penn Station FindYourWay App for Long Island Railroad and NJ TRANSIT Customers

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | November 8, 2018

Provides real-time navigation and train and station information, streamlining commuter transit

NEW YORK – Amtrak has upgraded FindYourWay, its free, real-time customer information app for exclusive use inside New York Penn Station on iOS and Android. In addition to helping passengers find gates, exits, ATMs, and restaurants throughout the station and providing wayfinding functionality in the Amtrak concourse, the app now includes several new features.

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MassDOT Commits Funds to Help Amtrak Improve Longmeadow Railroad Crossing

By | Commuter and State Partners, Infrastructure, Stations and Facilities, News, Safety | October 18, 2018

$700,000 will help fund Amtrak project to install new gate and warning lights at Birnie Road crossing

LONGMEADOW – The Massachusetts Department of Transportation has announced it has committed approximately $700,000 to help Amtrak make safety improvements at the public railroad crossing at Birnie Road in Longmeadow. This funding is expected to cover approximately 90% of the cost of the improvements. Amtrak, which owns the railroad line and is carrying out the project, will fund the remaining costs.

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Amtrak Resumes Service of Five Popular Train Routes at New York Penn Station

By | Company News and Statements, Infrastructure, Stations and Facilities, News | September 4, 2018

Summer Infrastructure Renewal Program completed on schedule

NEW YORK – Amtrak has completed its summer infrastructure renewal work at New York Penn Station, allowing the Empire Service, Ethan Allen Express, Adirondack, and Maple Leaf trains  to return to New York Penn Station on Tuesday, Sept. 4 as planned. Since Saturday, May 26, these four trains that travel to and from Northern New York and Canada were running in and out of New York Grand Central Terminal to accommodate the track and infrastructure upgrades. 

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An overview of the operation demonstrates the TLM dropping new ties and replacing the rail.

Smoother, More Reliable Service Coming for Amtrak Northeast Corridor Customers

By | Infrastructure, Stations and Facilities, News | July 26, 2018

Amtrak investing $370 million in equipment to improve Corridor

WASHINGTON – Amtrak is investing $370 million over an estimated three-year period for new equipment that will improve the overall experience for those traveling along the Northeast Corridor (NEC). The purchase of this new equipment will double Amtrak engineering efforts on the NEC, accelerating maintenance work.

“More than 890,000 Amtrak customers and commuter passengers rely on the Northeast Corridor for transportation every weekday, and we are working to make their ride smoother and more reliable,” said Amtrak Executive Vice President and Chief Operating Officer Scot Naparstek.

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Amtrak Marks Positive Train Control Milestone

By | Company News and Statements, Infrastructure, Stations and Facilities, News, Safety | June 12, 2018

Activation on BNSF subdivisions is Amtrak’s first host-owned territory implemented with PTC

WASHINGTON – Amtrak, in coordination with BNSF Railway, will implement Positive Train Control (PTC) over several BNSF-owned subdivisions this week, marking the first activation on host-owned territory used by Amtrak.

“Amtrak’s highest priority is ensuring the safety of our passengers, our crews and the communities we serve, and full implementation of PTC will make the entire network safer,” said Amtrak Executive Vice President of Safety Ken Hylander. “While we are excited to achieve this milestone, we must continue to work together to activate PTC and make the national railroad network safer.”

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Amtrak Now Serves Northwest Mississippi Region

By | Infrastructure, Stations and Facilities, News, Travel | May 3, 2018

New station in Marks, Miss., on the historic City of New Orleans route

MARKS, Miss. – Effective this weekend, Amtrak City of New Orleans trains will stop daily at a new station in Marks, Miss., on the Chicago-New Orleans route made famous in a song by Steve Goodman and recorded by Arlo Guthrie and many others. Service in both directions is effective Saturday, May 5, with a ribbon-cutting event this Friday evening, May 4.

Marks (station code MKS) is about midway between current stops in Greenwood, Miss., and Memphis. Northbound, adult fares from Marks to Memphis start at $20, St. Louis via Carbondale, Ill., $81, and Chicago $87. Southbound, adult fares from Marks to Greenwood start at $20; Jackson, Miss., $27 and New Orleans $47. These fares are each way, with a 14-day advance purchase on Amtrak.com, our mobile apps or by calling 800-USA-RAIL.

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Amtrak Takes Next Step to Enhance the Customer Experience at Philadelphia 30th Street Station

By | Company News and Statements, Customer Amenities, Infrastructure, Stations and Facilities, News | May 3, 2018

Issues RFQ Seeking Developer Partner

PHILADELPHIA – As part of its ongoing work to enhance the customer experience at Philadelphia 30th Street Station, Amtrak announced today it is seeking a master developer partner to update the historic station. With the release of a Request for Qualifications (RFQ), Amtrak begins a two-phase process that will result in the selection of a preferred developer who will assist in: introducing new customer amenities, reinvigorating the retail and commercial potential of the station, enhancing transit and pedestrian circulation and expanding the station’s concourses to accommodate anticipated increases in ridership.

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