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Amtrak and NJ TRANSIT Complete the Refresh of the Ticketed Waiting Area at New York Penn Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety | November 20, 2020

NEW YORK – Amtrak and NJ TRANSIT have completed the second and final phase of the Ticketed Waiting Area refresh at New York Penn Station at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. The project, which includes a $7.2 million total joint investment between Amtrak and NJ TRANSIT, features new furniture and fixtures, including seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a new information desk and a second entrance in close proximity to the NJ TRANSIT concourse, offering easy access towards the 7th Avenue side of the Station, two PIDS (Passenger Information Display Systems) boards that will display NJ TRANSIT departure information, and a lactation suite for nursing mothers. Amtrak undertook the first steps to refresh the Ticketed Waiting Area in 2019 when it opened a Starbucks coffee bar in the space to provide customers with the opportunity to purchase refreshments and removed the exterior information booth to improve customer flow.

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Amtrak, Town of Brattleboro, State of Vermont and VTRANS Announce Feasibility Study for New Brattleboro Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | November 19, 2020

BRATTLEBORO, VT – Amtrak today announced it is in discussions with the Town of Brattleboro, NECR Railroad and the State of Vermont on its proposal for a new, Americans with Disabilities Act (ADA)-compliant Brattleboro Station, including a new station building, platform and track changes. The new station will feature the first level boarding platform in Vermont. Measuring approximately 48 inches above track, the proposed platform will allow customers to move on or off a train without having to step up or down. Additional ADA-compliant amenities include parking, ramps and steps up to the platform level, lights, signage, a new waiting room with an attached restroom and covered outdoor seating.

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Amtrak Continues to Enhance the Travel Experience at New York Penn Station with New Safety Features and Amenities

By | Infrastructure, Stations and Facilities, News, Safety | November 18, 2020

NEW YORK – As Amtrak continues to deliver a New Standard of Travel to simplify and safeguard the travel experience, customers and employees will experience new updates at New York Penn Station. This includes the installation of an Ultraviolet Germicidal irradiation (UVGI) system in one of the Heating, Ventilation and Air-Conditioning (HVAC) units in the Amtrak concourse, refreshed platforms and new wayfinding signage in advance of the January opening of the Moynihan Train Hall.

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SEPTA, Amtrak, PennDOT partnership results in $15.9 million federal grant to improve the Harrisburg Line between Paoli and Overbrook

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety | November 17, 2020

The Federal Railroad Administration (FRA) announced that the Southeastern Pennsylvania Transportation Authority (SEPTA), in partnership with Amtrak and the Pennsylvania Department of Transportation (PennDOT), has received $15.9 million through the FRA’s Federal-State Partnership for the State of Good Repair Grant program to improve signals on the Amtrak-owned Harrisburg line, also known as the Keystone Line.

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Amtrak and CTDOT Awarded State of Good Repair Grants to Improve Infrastructure on Two Connecticut Railroad Bridges Along the Northeast Corridor

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | November 17, 2020

WASHINGTON – The Federal Railroad Administration (FRA) has awarded two FY20 Federal-State Partnership for State of Good Repair grants to Amtrak and Connecticut Department of Transportation (CTDOT) to help repair and rehabilitate railroad infrastructure and other assets in the state of Connecticut as part of the ongoing Amtrak and CTDOT partnership. Totaling nearly $145 million, the two grants will lead to the replacement of the Amtrak-owned Connecticut River Bridge Replacement project, which will receive $65.2 million, and the CTDOT owned Walk Bridge replacement project will receive $79.7 million, which will eliminate slow orders, and raise the maximum speed at which trains can travel along the bridges.

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Partnership With RB, The Makers of Lysol®, Further Strengthens Amtrak Pacific Surfliner Hygiene Protocols

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety | October 7, 2020

ORANGE, Calif. – Since the onset of COVID-19, Amtrak has led the way in ushering a new standard of safe travel. Today, The Los Angeles – San Diego – San Luis Obispo (LOSSAN) Rail Corridor Agency, which manages the Amtrak® Pacific Surfliner® service, is building on its commitment to the safety and wellbeing of travelers by announcing a partnership with RB, the makers of Lysol. As part of this new partnership, germ-kill experts and microbiologists from RB will help Amtrak strengthen its comprehensive cleaning and disinfection protocols for Amtrak trains, stations and Metropolitan Lounges. The partnership will launch in stations served by Pacific Surfliner trains, before expanding across the Amtrak network.

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Amtrak and NJ TRANSIT Open First Phase of the Refreshed Ticketed Waiting Area at New York Penn Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | July 24, 2020

NEW YORK – Amtrak and NJ TRANSIT have completed the first phase of the Ticketed Waiting Area refresh at New York Penn Station and opened the space for customers today at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. As part of the refresh, customers can expect new furniture and fixtures, including seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a new information desk and a second entrance in close proximity to the NJ TRANSIT concourse, offering easy access towards the 7th Avenue side of the Station.

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Amtrak Promotes New Technology, Contactless Travel, Physical Distancing and Other Safety Measures at New York Penn Station

By | Company News and Statements, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety | July 21, 2020

NEW YORK – To simplify and safeguard the travel experience, Amtrak wants to assure New York Penn Station (NYP) customers of its New Standard of Travel and strengthened commitment to safety by providing boarding information through push notification via the Amtrak app, increasing the number of personnel at the station in order to help customers and by adding additional cleanliness and convenience measures.

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Statement from Amtrak Senior Executive Vice President Stephen Gardner on Portal Bridge

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News | June 19, 2020

“Replacing the century-old moveable Portal Bridge will eliminate delays and permit faster journeys for passengers on the Northeast Corridor. We deeply appreciate the strong partnership with NJ TRANSIT, the Federal Railroad Administration and the Federal Transit Administration on this critical project and thank Senators Schumer, Menendez, and Booker and the entire Congressional delegation of both states, Governors Murphy and Cuomo and all the elected leadership in both New Jersey and New York for their continued support and advocacy for finally fixing this critical single-point of failure on the nation’s busiest railroad.”

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