Amtrak Auto Train now offers a new upgrade option for passengers who want to speed up their journey. Passengers can purchase an upgrade to Priority Vehicle Offloading and their vehicle will be one of the first 20 offloaded from the train.
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Today, Amtrak announces it has named Thomas J. Hall as chief of customer services and Jay Commer as general manager of state-supported services. Both will report directly to vice president of operations DJ Stadtler effective immediately.
Amtrak passengers traveling between Los Angeles and Seattle can ride Amtrak’s Coast Starlight to the San Francisco bay area this spring to experience the city’s vibrant cultural scene.
Amtrak has installed hearing loop technology at designated ticket counters and at the customer service desks in New York and Washington to enhance the travel experience for passengers with hearing loss.
Amtrak and the California High-Speed Rail Authority (CHSRA) are joining forces in the search for proven high-speed rail (HSR) train sets currently being manufactured and in commercial service that are capable of operating safely at speeds up to 220 mph on both Amtrak’s Northeast Corridor (NEC) and on California’s developing HSR corridor.
Building on the progress achieved during the past year, Amtrak is moving forward in 2013 with more upgrades to Lancaster Station including major work to rehabilitate the main waiting room by repairing the plaster walls and ceiling, repainting it with historic colors, restoring historic light fixtures and relocating the sprinkler pipe.
Amtrak Guest Rewards® announced today the launch of Select Executive, its newest tier status for members who earn 20,000 or more Tier Qualifying Points in the calendar year. The new tier launched on January 1, 2013.
Raleigh, N.C. and a North Carolina locomotive are featured on the 2013 Amtrak wall and desk calendars now available at the Amtrak Store.