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Amtrak Metropolitan Lounge in Boston Receives Modern Makeover and New Moniker

By | Customer Amenities, Infrastructure, Stations and Facilities, News, Travel | December 19, 2018

South Station Acela Lounge Renamed as Metropolitan Lounge

BOSTON – Amtrak customers traveling in and out of Boston South Station can now enjoy the newly renovated and re-branded Metropolitan Lounge, as part of a larger Amtrak lounge station refresh initiative. Previously known as ClubAcela, the newly opened Metropolitan Lounge, still in its convenient location near the platforms for easy boarding access, features new carpeting, new and more comfortable seating, contemporary furniture designed to charge personal electronic devices and an updated welcome desk. Additional improvements include updated all-in-one touchless washbars in the restrooms, the restoration of historical lighting, and upgraded snacks and beverages.

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Amtrak Launches Photo #AmtrakHolidayContest for 12 Lucky Winners

By | Company News and Statements, Customer Amenities, News, Travel | December 13, 2018

Customers who share their best holiday-themed Amtrak photos via social media can win one of 12 prizes

WASHINGTON – Amtrak is evoking the family festive, nostalgic, and celebratory holiday feelings that comes from holiday season train travel by debuting its social media-based and photo-friendly #AmtrakHolidayContest. For 12 days starting Thursday, Dec. 13, contestants can post their holiday and Amtrak themed photos, with the hashtag “#AmtrakHolidayContest,” on their personal Facebook, Twitter or Instagram accounts to submit an entry.

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Amtrak Launches #AmtrakTakeMeThere Social Media Residency Program

By | Company News and Statements, Customer Amenities, News, Travel | November 30, 2018

Residents will ride Amtrak’s signature long-distance trains and share their experience on social; casting call now open

WASHINGTON – Amtrak has created #AmtrakTakeMeThere, a new social media residency program that showcases the diversity of Amtrak passengers and their unique train travel experiences. Instead of experiencing these stories on social media from the viewpoint of a professional travel blogger or influencer, Amtrak will highlight riders to tell their individual stories. Amtrak has launched an open casting call to find these unique riders, where users can share their stories and show how they use social media to engage their niche online community.

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Amtrak Updates New York Penn Station FindYourWay App for Long Island Railroad and NJ TRANSIT Customers

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | November 8, 2018

Provides real-time navigation and train and station information, streamlining commuter transit

NEW YORK – Amtrak has upgraded FindYourWay, its free, real-time customer information app for exclusive use inside New York Penn Station on iOS and Android. In addition to helping passengers find gates, exits, ATMs, and restaurants throughout the station and providing wayfinding functionality in the Amtrak concourse, the app now includes several new features.

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Amtrak and Capitol Corridor Provide Increased Capacity for Thanksgiving Season

By | Commuter and State Partners, Customer Amenities, News, Services and Schedules, Travel | October 30, 2018

OAKLAND, Calif. – In anticipation of the busiest travel week of the year, Amtrak and the Capitol Corridor Joint Powers Authority (CCJPA) are preparing to accommodate the surge of holiday travelers with extra capacity on the Capitol Corridor train, which travels between Auburn/Sacramento and San Jose, including service to Berkeley, Oakland, and downtown San Francisco. The Capitol Corridor also serves a number of universities and as a result, will be adding extra bus trips before and after Thanksgiving for students traveling to and from Cal Poly, San Luis Obispo, Chico State, and Humboldt State. Tickets sell out quickly, so customers are encouraged to plan ahead and book early, especially if they have a bus connection as part of their travel.

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Travelers Encouraged to Book Thanksgiving Reservations Early on Amtrak Pacific Surfliner

By | Commuter and State Partners, Customer Amenities, News, Services and Schedules, Travel | October 25, 2018

LOS ANGELES – In anticipation of the busiest travel week of the year, Amtrak is prepared to accommodate the surge of holiday travelers with extra equipment and additional capacity on the Amtrak Pacific Surfliner route, which travels between San Diego, Orange County,
Los Angeles, Ventura, Santa Barbara, and San Luis Obispo. Tickets sell out quickly, so customers are encouraged to plan ahead and book early.

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People for Urban Progress announces high-end Amtrak bag collection

By | Customer Amenities, News, Sustainability | October 16, 2018

Indianapolis company on fast track with national product launch

(October 16, 2018 – INDIANAPOLIS, Ind) – People for Urban Progress (PUP), an Indianapolis-based nonprofit specializing in advancing good design and civic sustainability, announced today a partnership with Amtrak to repurpose leather seat covers from 20 refreshed Amtrak Acela Express train sets and save those materials from landfills by transforming them into luxury bags. The partnership is a direct result of how both companies fully embrace sustainability as a fundamental part of their businesses. This landmark project is PUP’s first national endeavor, and a new initiative for Amtrak as well.

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“Amtrak Across America” Flash Sale Promotes 30 Percent Savings for Customers

By | Customer Amenities, News, Sales and Deals, Travel | October 9, 2018

WASHINGTON – Amtrak is announcing its new fall sale, “Amtrak Across America” to help customers visit many destinations across the country for up to 30 percent off a standard fare. This special fare is available on Amtrak.com from Tuesday, Oct. 9 through Friday, Oct. 12 and valid for travel from Tues, Nov. 27, 2018 to Wednesday, May 22, 2019 with no blackout dates, as it can be used for Christmas, New Years and other federal and local holidays.

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