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Amtrak Updates New York Penn Station FindYourWay App for Long Island Railroad and NJ TRANSIT Customers

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | November 8, 2018

Provides real-time navigation and train and station information, streamlining commuter transit

NEW YORK – Amtrak has upgraded FindYourWay, its free, real-time customer information app for exclusive use inside New York Penn Station on iOS and Android. In addition to helping passengers find gates, exits, ATMs, and restaurants throughout the station and providing wayfinding functionality in the Amtrak concourse, the app now includes several new features.

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Amtrak and Capitol Corridor Provide Increased Capacity for Thanksgiving Season

By | Commuter and State Partners, Customer Amenities, News, Services and Schedules, Travel | October 30, 2018

OAKLAND, Calif. – In anticipation of the busiest travel week of the year, Amtrak and the Capitol Corridor Joint Powers Authority (CCJPA) are preparing to accommodate the surge of holiday travelers with extra capacity on the Capitol Corridor train, which travels between Auburn/Sacramento and San Jose, including service to Berkeley, Oakland, and downtown San Francisco. The Capitol Corridor also serves a number of universities and as a result, will be adding extra bus trips before and after Thanksgiving for students traveling to and from Cal Poly, San Luis Obispo, Chico State, and Humboldt State. Tickets sell out quickly, so customers are encouraged to plan ahead and book early, especially if they have a bus connection as part of their travel.

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Travelers Encouraged to Book Thanksgiving Reservations Early on Amtrak Pacific Surfliner

By | Commuter and State Partners, Customer Amenities, News, Services and Schedules, Travel | October 25, 2018

LOS ANGELES – In anticipation of the busiest travel week of the year, Amtrak is prepared to accommodate the surge of holiday travelers with extra equipment and additional capacity on the Amtrak Pacific Surfliner route, which travels between San Diego, Orange County,
Los Angeles, Ventura, Santa Barbara, and San Luis Obispo. Tickets sell out quickly, so customers are encouraged to plan ahead and book early.

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People for Urban Progress announces high-end Amtrak bag collection

By | Customer Amenities, News, Sustainability | October 16, 2018

Indianapolis company on fast track with national product launch

(October 16, 2018 – INDIANAPOLIS, Ind) – People for Urban Progress (PUP), an Indianapolis-based nonprofit specializing in advancing good design and civic sustainability, announced today a partnership with Amtrak to repurpose leather seat covers from 20 refreshed Amtrak Acela Express train sets and save those materials from landfills by transforming them into luxury bags. The partnership is a direct result of how both companies fully embrace sustainability as a fundamental part of their businesses. This landmark project is PUP’s first national endeavor, and a new initiative for Amtrak as well.

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“Amtrak Across America” Flash Sale Promotes 30 Percent Savings for Customers

By | Customer Amenities, News, Sales and Deals, Travel | October 9, 2018

WASHINGTON – Amtrak is announcing its new fall sale, “Amtrak Across America” to help customers visit many destinations across the country for up to 30 percent off a standard fare. This special fare is available on Amtrak.com from Tuesday, Oct. 9 through Friday, Oct. 12 and valid for travel from Tues, Nov. 27, 2018 to Wednesday, May 22, 2019 with no blackout dates, as it can be used for Christmas, New Years and other federal and local holidays.

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Amtrak Double Days Promotion Offers Amtrak Guest Rewards Members Double Points for Fall Travel

By | Customer Amenities, News, Sales and Deals, Travel | September 5, 2018

Customers earn points toward Amtrak travel and other rewards twice as fast

WASHINGTON – Traveling on Amtrak this fall is worth double the points and experience, with the return of the company’s popular Double Days promotion. Amtrak Guest Rewards members typically receive two points per dollar spent on Amtrak travel. During the promotion’s travel period, from Monday, Sept. 17 to Saturday, Nov. 17, registered members will see their points doubled.

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Amtrak Launches Thruway Bus Connection in New York State

By | Commuter and State Partners, Customer Amenities, News, Services and Schedules | August 9, 2018

Service links customers to Amtrak trains in Upstate

WASHINGTON – Amtrak now provides a Thruway bus service, in partnership with Trailways of New York, for customers to connect to the Empire Service, Lake Shore Limited, and Maple Leaf trains across New York State. Convenient and affordable bus connections are available at Amtrak stations in Rochester, Syracuse, Utica, and Saratoga Springs, New York and will be taking customers to new locations, including Cooperstown, Cortland, Ithaca, Glens Falls, Lake George and Oneonta.

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Amtrak Reveals Modern Interiors on New Acela Express Fleet

By | Customer Amenities, News | August 8, 2018

Acela equipment to offer contemporary accommodations and amenities

WASHINGTON – Amtrak today revealed the interiors on its new Acela Express fleet, which will redefine the customer experience on Amtrak’s premium Northeast Corridor (NEC) service. The new trains, scheduled to enter service in the NEC in 2021, will provide travelers with world-class accommodations and amenities, along with a smoother and even more comfortable ride.

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