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Amtrak and NJ TRANSIT Announce Work to Refresh Ticketed Waiting Area at New York Penn Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | January 7, 2020

NEW YORK – Amtrak and NJ TRANSIT today began their refresh of the Ticketed Waiting Area at New York Penn Station, the seating area for their customers at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. As part of the refresh, customers can expect new furniture and fixtures, including communal tables and seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a family area that will also feature a nursing mothers’ pod, the removal of the midpoint barrier, a new information desk and a second entrance offering easy access towards the 7th Avenue side of the Station.

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Amtrak Expands Popular Assigned Seat Offering to Northeast Regional Trains in Business Class

By | Customer Amenities, News, Travel | October 24, 2019

NEW YORK – Amtrak is expanding its assigned seating program for customers traveling in Northeast Regional Business class. This long-requested offering, previously only available for Acela First class passengers, allows families, friends and colleagues to sit together. Seat assignment in Business class on Northeast Regional will begin on trains departing on or after Saturday, January 11, providing customers with Business Class reservations the ability to select their preferred seat.

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Amtrak San Joaquins Provides Special Service to Allensworth

By | Commuter and State Partners, Customer Amenities, News, Sales and Deals, Travel | October 1, 2019

Receive 30
percent off when booking trip to re-dedication event in celebration of African American
history

STOCKTON,
Calif. – In honor of Allensworth, the only California town to be
founded, financed and governed by African Americans, Amtrak San Joaquins is
offering special
service to one of the year’s most commemorative events. Colonel Allensworth
State Historic Park is holding a celebratory re-dedication event on Saturday,
October 12 from 10:00 am to 4:00 pm. Customers can board the Amtrak San
Joaquins train from Southern California, the Bay Area, Sacramento and points
in between to take part in the annual celebration, featuring live history,
square dancing, self-guided tours of historic buildings, historic games with
prizes and entertainment.

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Amtrak Debuts New Amenities for Acela Nonstop Service Between New York City and Washington, D.C.

By | Company News and Statements, Customer Amenities, News, Services and Schedules, Travel | September 12, 2019

WASHINGTON – Amtrak today announced the unique amenities exclusive to its Acela Nonstoptrain, which begins its inaugural trip on Monday, Sept. 23, including: complimentary coffee, tea water, and a light snack, “at seat” cashless cart service offering a limited menu of snacks and beverages and onboard phone charging kits for sale. Offering nonstop service between New York Penn Station (NYP) and Washington Union Station (WAS), customers will continue to enjoy the many features available on current Acela service, including the full menu in the Café Car, as well as access to the Quiet Car.

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Photo Credit: Amtrak / DRPT

Amtrak Customers Can Now Earn 25% Savings on New Valley Flyer Train Service Between Springfield and Greenfield

By | Commuter and State Partners, Customer Amenities, News, Sales and Deals, Travel | August 30, 2019

SPRINGFIELD, MA – In celebration of its new state supported service train in conjunction with MassDOT, Amtrak is offering customers 25% off full fares on the Valley Flyer. Valid for sale and travel between Friday, Aug. 30 through Thursday, Oct. 31, customers can save and experience this new service, which debuts today. Traveling along the Connecticut River, a region referred to as the Knowledge Corridor, the Valley Flyer makes station stops in Springfield, Holyoke, Northampton and Greenfield, Massachusetts.

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Amtrak and MassDOT Announce Start of New Valley Flyer Train Service in Western and Northern Massachusetts

By | Commuter and State Partners, Company News and Statements, Customer Amenities, News, Services and Schedules, Travel | August 27, 2019

SPRINGFIELD, MA – Amtrak, in conjunction with MassDOT, is launching a new state supported seven day a week passenger train on Friday, August 30, called the Valley Flyer. The train will travel along the Connecticut River, a region referred to as the Knowledge Corridor, with trains making station stops in Springfield, Holyoke, Northampton and Greenfield. The trains will also connect with Amtrak’s Northeast Corridor at New Haven and serve stations between New Haven and Springfield. Tickets are now available and can be found on Amtrak.com, the Amtrak app, Amtrak ticket desks and kiosks, and through 1-800-USA-RAIL.

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