NEW YORK – At a press conference in New York Penn Station, Governor Murphy, Amtrak Board Chairman Tony Coscia, and NJ TRANSIT Executive Director Kevin Corbett today announced the finalizing of a financial settlement that paves the way to ongoing and future improvements to the infrastructure, customer experience, and safety of our customers. The press conference also shared updates on several joint projects, including Penn Station, critical infrastructure projects, and safety, showcasing a commitment to collaboration and improving the customer experience to the traveling public.
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NEW YORK – The Amtrak Board of Directors has approved an agreement with the Metropolitan Transportation Authority (MTA) to advance two key proposed initiatives: Metro-North commuter rail service to and from New York Penn Station and Amtrak intercity passenger rail service to and from Long Island.
Dining choices for sleeping car customers on Capitol Limited and Lake Shore Limited trains will include more hot entrées and improved breakfast options, starting this week.
WASHINGTON – With demand for Amtrak service at record levels, Amtrak will acquire new mainline passenger diesel locomotives from Siemens Mobility to replace its aging National Network locomotive fleet. These initial 75 locomotives will be used principally for Amtrak’s Long Distance train service, with options to purchase more, for use on some State Supported routes and for future growth.
New this year, Amtrak Winter Park Express trains will have snacks and beverages available to all passengers on-board, using an Amtrak bi-level Superliner® Sightseer Lounge Car with windows that start at the floor level and wrap into the ceiling of the railcar.
South Station Acela Lounge Renamed as Metropolitan Lounge
BOSTON – Amtrak customers traveling in and out of Boston South Station can now enjoy the newly renovated and re-branded Metropolitan Lounge, as part of a larger Amtrak lounge station refresh initiative. Previously known as ClubAcela, the newly opened Metropolitan Lounge, still in its convenient location near the platforms for easy boarding access, features new carpeting, new and more comfortable seating, contemporary furniture designed to charge personal electronic devices and an updated welcome desk. Additional improvements include updated all-in-one touchless washbars in the restrooms, the restoration of historical lighting, and upgraded snacks and beverages.
Customers who share their best holiday-themed Amtrak photos via social media can win one of 12 prizes
WASHINGTON – Amtrak is evoking the family festive, nostalgic, and celebratory holiday feelings that comes from holiday season train travel by debuting its social media-based and photo-friendly #AmtrakHolidayContest. For 12 days starting Thursday, Dec. 13, contestants can post their holiday and Amtrak themed photos, with the hashtag “#AmtrakHolidayContest,” on their personal Facebook, Twitter or Instagram accounts to submit an entry.
Residents will ride Amtrak’s signature long-distance trains and share their experience on social; casting call now open
WASHINGTON – Amtrak has created #AmtrakTakeMeThere, a new social media residency program that showcases the diversity of Amtrak passengers and their unique train travel experiences. Instead of experiencing these stories on social media from the viewpoint of a professional travel blogger or influencer, Amtrak will highlight riders to tell their individual stories. Amtrak has launched an open casting call to find these unique riders, where users can share their stories and show how they use social media to engage their niche online community.
Provides real-time navigation and train and station information, streamlining commuter transit
NEW YORK – Amtrak has upgraded FindYourWay, its free, real-time customer information app for exclusive use inside New York Penn Station on iOS and Android. In addition to helping passengers find gates, exits, ATMs, and restaurants throughout the station and providing wayfinding functionality in the Amtrak concourse, the app now includes several new features.
OAKLAND, Calif. – In anticipation of the busiest travel week of the year, Amtrak and the Capitol Corridor Joint Powers Authority (CCJPA) are preparing to accommodate the surge of holiday travelers with extra capacity on the Capitol Corridor train, which travels between Auburn/Sacramento and San Jose, including service to Berkeley, Oakland, and downtown San Francisco. The Capitol Corridor also serves a number of universities and as a result, will be adding extra bus trips before and after Thanksgiving for students traveling to and from Cal Poly, San Luis Obispo, Chico State, and Humboldt State. Tickets sell out quickly, so customers are encouraged to plan ahead and book early, especially if they have a bus connection as part of their travel.