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Amtrak Awards Contract to Arup for Preliminary Design of Railroad Infrastructure that Will Support New York Penn Station Expansion

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | June 23, 2022

trak – in partnership with NJ TRANSIT and in coordination with MTA – has entered into a contract with global engineering, consulting and design firm Arup to begin designing options for the first new tracks, platforms and concourses connected to New York Penn Station in more than a century.

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Amtrak Donates over 100,000 Essentials to People in Need

By | Company News and Statements, Customer Amenities, News, Sustainability, Travel | May 27, 2022

WASHINGTON – Amtrak has partnered with Delivering Good to donate 119,596 individual items, including bedding, towels and linens to local organizations that help those in need. Delivering Good strives to create a more equitable world where people facing economic, medical, social and environmental challenges have useful items needed to overcome adversity and achieve their full potential. With donations stemming from Seattle, Oakland, Chicago, Los Angeles, New York and Miami, the Amtrak-Delivering Good partnership has had a national impact.

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Amtrak Travelers Can Now Buy Tickets for Berkshire Flyer Service Between Pittsfield and New York City

By | Commuter and State Partners, Customer Amenities, News, Sales and Deals, Travel | May 25, 2022

NEW YORK – Amtrak, in conjunction with the Massachusetts Department of Transportation (MassDOT), and New York State Department of Transportation (NYSDOT), is now selling tickets for its newest train service, the Berkshire Flyer, for travel between New York City and Pittsfield, MA via Amtrak.com, the Amtrak app, Amtrak ticket desks and kiosks, and through 1-800-USA-RAIL. Service will begin Friday, July 8 and will operate on weekends through the summer months between Moynihan Train Hall and Pittsfield, MA, via Albany-Rensselaer, NY with several station stops in between.

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“Art at Amtrak” Public Art Program Coming to New York Penn Station in June

By | Customer Amenities, Infrastructure, Stations and Facilities, News, Travel | May 20, 2022

NEW YORK – Amtrak today announced Art at Amtrak, a year-round public art initiative that will bring a variety of visual works to New York Penn Station (NYP) and provide an unparalleled creative platform for New York and New Jersey artists. Building upon the highly successful public art program at Moynihan Train Hall, the rotating temporary installations commissioned for Art at Amtrakwillfurther enliven the hub that serves as the front door to New York City.

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Carry-On Pet Program Available on Amtrak Pacific Surfliner Trains

By | Commuter and State Partners, Customer Amenities, News | May 17, 2022

WASHINGTON – Amtrak and the Los Angeles – San Diego – San Luis Obispo (LOSSAN) Rail Corridor Agency, which manages the Amtrak Pacific Surfliner service, introduced a pet program for the Southern California train route. Amtrak Pacific Surfliner passengers can now bring their dogs and cats weighing up to 20 pounds onboard Pacific Surfliner trains for only $26 or 800 Amtrak Guest Reward points beginning May 20.

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Amtrak Unveils Interiors For New Acela Trainsets

By | Company News and Statements, Customer Amenities, News | March 31, 2022

Amtrak and its supplier, Alstom, have reached another milestone in the development of the new Acela trainsets, unveiling the interiors of the fleet that will better serve Amtrak’s Northeast Corridor travelers. Through these photos, you will see how Amtrak is upgrading the experience for millions of passengers and setting the stage for the next generation of train travel in America and on the Northeast Corridor. Elevating the travel experience, the new Acela offers enhancements in comfort, technology, innovation, and safety on Amtrak’s most environmentally sustainable fleet of trains to date.

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Amtrak Opens Full-Service Bar in Metropolitan Lounge at Moynihan Train Hall

By | Customer Amenities, Infrastructure, Stations and Facilities, News | January 13, 2022

NEW YORK – Amtrak customers can now enjoy bar service at Amtrak’s premium Metropolitan Lounge in the Moynihan Train Hall in New York City. The bar menu offers beer, wine, cocktails, and hot food offerings available for purchase between 11 a.m. and 7 p.m.  Nodding to the more than 400 breweries in New York state, the menu features rotating seasonal selections from local New York breweries, including Five Boroughs Brewing, Brooklyn Brewery, Ithaca Beer Company, Empire Brewing Company and Montauk Brewing Company.

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Amtrak Partners with NYC & Company to Drive Train Travel to New York City from the Northeast Corridor

By | Company News and Statements, Customer Amenities, Infrastructure, Stations and Facilities, News | November 16, 2021

NEW YORK – Amtrak announced today that it is partnering with NYC & Company, the official destination marketing organization and convention and visitors bureau for the five boroughs of New York City, to promote train travel to New York City via the Moynihan Train Hall. NYC & Company and Amtrak will use programmatic advertising, social media, out of home, radio, influencers, and other digital assets to promote the ease, comfort and convenience of traveling by Amtrak to New York City from the other major cities in the Northeast Corridor. The campaign reinforces Amtrak’s national brand message that its Acela and Northeast Regional service is the easiest way to get to New York – Just an Amtrak Away. 

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Amtrak Debuts New Ticket Kiosks with National Rollout

By | Customer Amenities, Infrastructure, Stations and Facilities, News | October 29, 2021

Amtrak announced today that it is introducing over 200 new kiosks in more than 150 stations across the country for an improved customer experience. Amtrak’s new kiosks will feature an updated user interface consistent with other Amtrak digital channels that allows for a minimum touch experience for the most common in-station transactions. The Amtrak kiosks will begin with a Northeast rollout, starting in Washington Union Station, the Joseph R. Biden Jr. Railroad Station in Wilmington, DE and Moynihan Train Hall in New York City, and continue through the Midwest and into California throughout Autumn 2021. 

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