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Amtrak and NJ TRANSIT Complete the Refresh of the Ticketed Waiting Area at New York Penn Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety | November 20, 2020

NEW YORK – Amtrak and NJ TRANSIT have completed the second and final phase of the Ticketed Waiting Area refresh at New York Penn Station at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. The project, which includes a $7.2 million total joint investment between Amtrak and NJ TRANSIT, features new furniture and fixtures, including seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a new information desk and a second entrance in close proximity to the NJ TRANSIT concourse, offering easy access towards the 7th Avenue side of the Station, two PIDS (Passenger Information Display Systems) boards that will display NJ TRANSIT departure information, and a lactation suite for nursing mothers. Amtrak undertook the first steps to refresh the Ticketed Waiting Area in 2019 when it opened a Starbucks coffee bar in the space to provide customers with the opportunity to purchase refreshments and removed the exterior information booth to improve customer flow.

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Amtrak, Town of Brattleboro, State of Vermont and VTRANS Announce Feasibility Study for New Brattleboro Station

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | November 19, 2020

BRATTLEBORO, VT – Amtrak today announced it is in discussions with the Town of Brattleboro, NECR Railroad and the State of Vermont on its proposal for a new, Americans with Disabilities Act (ADA)-compliant Brattleboro Station, including a new station building, platform and track changes. The new station will feature the first level boarding platform in Vermont. Measuring approximately 48 inches above track, the proposed platform will allow customers to move on or off a train without having to step up or down. Additional ADA-compliant amenities include parking, ramps and steps up to the platform level, lights, signage, a new waiting room with an attached restroom and covered outdoor seating.

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Downeaster to operate regular schedule through Thanksgiving Holiday period

By | Commuter and State Partners, Customer Amenities, News, Travel | November 17, 2020

PORTLAND, ME -The Northern New England Passenger Rail Authority (NNEPRA), has announced that the Amtrak Downeaster will operate a regular full schedule, which currently includes four daily round-trips between Brunswick and Boston, throughout the upcoming holiday travel period including Thanksgiving Day. Enhanced safety and cleaning measures remain in place. In past years, an abridged holiday schedule was offered, but the full schedule provides more options for travelers this year and supports social distancing. Customers are encouraged to book tickets early to guarantee availability.

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SEPTA, Amtrak, PennDOT partnership results in $15.9 million federal grant to improve the Harrisburg Line between Paoli and Overbrook

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety | November 17, 2020

The Federal Railroad Administration (FRA) announced that the Southeastern Pennsylvania Transportation Authority (SEPTA), in partnership with Amtrak and the Pennsylvania Department of Transportation (PennDOT), has received $15.9 million through the FRA’s Federal-State Partnership for the State of Good Repair Grant program to improve signals on the Amtrak-owned Harrisburg line, also known as the Keystone Line.

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Amtrak and CTDOT Awarded State of Good Repair Grants to Improve Infrastructure on Two Connecticut Railroad Bridges Along the Northeast Corridor

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | November 17, 2020

WASHINGTON – The Federal Railroad Administration (FRA) has awarded two FY20 Federal-State Partnership for State of Good Repair grants to Amtrak and Connecticut Department of Transportation (CTDOT) to help repair and rehabilitate railroad infrastructure and other assets in the state of Connecticut as part of the ongoing Amtrak and CTDOT partnership. Totaling nearly $145 million, the two grants will lead to the replacement of the Amtrak-owned Connecticut River Bridge Replacement project, which will receive $65.2 million, and the CTDOT owned Walk Bridge replacement project will receive $79.7 million, which will eliminate slow orders, and raise the maximum speed at which trains can travel along the bridges.

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Gearing Up for The First Distanced Holiday Season, Amtrak Recommends Booking Thanksgiving Tickets Early

By | Company News and Statements, Customer Amenities, News, Safety, Services and Schedules, Travel | October 13, 2020

This Thanksgiving travel season, Amtrak is ready to help customers travel safely and comfortably to reconnect with friends and family. Amtrak is delivering a new standard of travel that includes enhanced cleaning protocols, contactless amenities, social distancing on board and in stations, required face coverings and sophisticated air filtration. Amtrak customers can avoid traffic and enjoy free Wi-Fi on most trains, plenty of leg room and no middle seat.

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Partnership With RB, The Makers of Lysol®, Further Strengthens Amtrak Pacific Surfliner Hygiene Protocols

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety | October 7, 2020

ORANGE, Calif. – Since the onset of COVID-19, Amtrak has led the way in ushering a new standard of safe travel. Today, The Los Angeles – San Diego – San Luis Obispo (LOSSAN) Rail Corridor Agency, which manages the Amtrak® Pacific Surfliner® service, is building on its commitment to the safety and wellbeing of travelers by announcing a partnership with RB, the makers of Lysol. As part of this new partnership, germ-kill experts and microbiologists from RB will help Amtrak strengthen its comprehensive cleaning and disinfection protocols for Amtrak trains, stations and Metropolitan Lounges. The partnership will launch in stations served by Pacific Surfliner trains, before expanding across the Amtrak network.

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Amtrak Partners With RB, The Makers of Lysol®, To Further Strengthen Hygiene Protocols

By | Commuter and State Partners, Company News and Statements, Customer Amenities, News, Safety, Travel | September 2, 2020

WASHINGTON – Since the onset of COVID-19, Amtrak has led the way in ushering a new standard of safe travel. Today, Amtrak is building on its commitment to the safety and wellbeing of travelers by announcing a partnership with RB, the makers of Lysol. As part of this new partnership, germ-kill experts and microbiologists from RB will help Amtrak strengthen its comprehensive disinfection protocols for Amtrak trains, stations and Metropolitan Lounges. The partnership will launch in stations served by the Northeast Corridor and Pacific Surfliner trains, before expanding across the Amtrak network.

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