Improvements to Amtrak and Metra customer facilities at the shared station in Chicago south-suburban Homewood were celebrated this morning by federal, state and local officials formally beginning a combined $29 million construction project that will continue through spring 2022.
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WASHINGTON – Whether it’s to commute short distances, travel long distances, improve the environment, or expand service, Americans continue to show strong support for rail, according to a new poll conducted by ENGINE INSIGHTS on behalf of the OneRail Coalition. Another recent poll, conducted by Morning Consult on behalf of the Association of American Railroads (AAR), showed similar strong support for moving goods by rail and the importance of freight rail in reducing the transportation sector’s impact on climate change.
WASHINGTON – Since the onset of COVID-19, Amtrak has led the way in ushering a new standard of safe travel. Today, Amtrak is building on its commitment to the safety and wellbeing of travelers by announcing a partnership with RB, the makers of Lysol. As part of this new partnership, germ-kill experts and microbiologists from RB will help Amtrak strengthen its comprehensive disinfection protocols for Amtrak trains, stations and Metropolitan Lounges. The partnership will launch in stations served by the Northeast Corridor and Pacific Surfliner trains, before expanding across the Amtrak network.
Due to COVID-19 pandemic and the resulting decrease in travel demand, most Amtrak long distance routes will operate tri-weekly beginning this October. Amtrak had previously reduced service frequencies on both the Northeast Corridor and on the state-sponsored routes due to low ridership.
WASHINGTON – Amtrak has engaged the Department of Environmental and Occupational Health at the George Washington University Milken Institute School of Public Health (GW Milken Institute SPH) to provide ongoing technical expertise and guidance to enhance Amtrak’s comprehensive coronavirus pandemic response.
WASHINGTON – Amtrak’s latest efforts to deliver a New Standard of Travel include the expansion of Reserved Seating (formerly Seat Assignment) to Acela Business Class customers for travel beginning Monday, August 3 with no extra fees. Reserved seating, one of several improvements Amtrak has made to enhance its cleaning and safety protocols, will allow travelers to view and select their seats before traveling, including those available in the Quiet Car, and provide a snapshot of the overall crowdedness of the train. Customers and employees are required to wear face masks or an alternative facial covering while in stations and onboard trains.
WASHINGTON – Amtrak is commemorating the 30th anniversary of the landmark Americans with Disabilities Act (ADA), signed into law on July 26, 1990. With input from station owners, stakeholders from the disability community and state and federal officials, America’s Railroad® has taken many significant steps to improve the travel experience for customers with disabilities – including trip planning, purchasing tickets, station and train access and onboard services.
NEW YORK – To simplify and safeguard the travel experience, Amtrak wants to assure New York Penn Station (NYP) customers of its New Standard of Travel and strengthened commitment to safety by providing boarding information through push notification via the Amtrak app, increasing the number of personnel at the station in order to help customers and by adding additional cleanliness and convenience measures.
PORTLAND, MAINE – The Northern New England Passenger Rail Authority (NNEPRA) announced today that the Amtrak Downeaster will begin operating four round-trip trains between Brunswick, ME and Boston, MA every day beginning on Monday, July 20, 2020 as it enters Phase 2 of service restoration.
WASHINGTON – With a new normal, comes a new way for consumers to travel – and with that new travel comes new standards to uphold. With a full-time medical director and public health and safety team, Amtrak has studied, analyzed and made improvements to the Amtrak travel experience – from beginning to end.