WASHINGTON – Amtrak today announced the unique amenities exclusive to its Acela Nonstoptrain, which begins its inaugural trip on Monday, Sept. 23, including: complimentary coffee, tea water, and a light snack, “at seat” cashless cart service offering a limited menu of snacks and beverages and onboard phone charging kits for sale. Offering nonstop service between New York Penn Station (NYP) and Washington Union Station (WAS), customers will continue to enjoy the many features available on current Acela service, including the full menu in the Café Car, as well as access to the Quiet Car.
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SPRINGFIELD, MA – Amtrak, in conjunction with MassDOT, is launching a new state supported seven day a week passenger train on Friday, August 30, called the Valley Flyer. The train will travel along the Connecticut River, a region referred to as the Knowledge Corridor, with trains making station stops in Springfield, Holyoke, Northampton and Greenfield. The trains will also connect with Amtrak’s Northeast Corridor at New Haven and serve stations between New Haven and Springfield. Tickets are now available and can be found on Amtrak.com, the Amtrak app, Amtrak ticket desks and kiosks, and through 1-800-USA-RAIL.
WASHINGTON – In support of an Oregon Department of Transportation (ODOT) grant application, Amtrak announced a matching $750,000 contribution to reduce delays in the Pacific Northwest Rail Corridor. ODOT’s grant application, if successful, will restore an out-of-service siding between Portland and Salem. Restoring this siding will improve on-time performance on a rail line segment where the largest cause of delay to Amtrak Cascades customers is freight train interference.
The Amtrak Board of Directors approved two leadership changes to further build on the recent success of the company. Tracie Winbigler will serve as the company’s Executive Vice President and Chief Financial Officer, and Stephen Gardner will assume the role of Chief Operating and Commercial Officer.
WASHINGTON – Amtrak has an ambitious $72.5 million program to improve the customer experience at stations across the network in 2019. “Customer Now” projects are as simple as new door systems, lavatories and platforms at some stations and as complex as the skylight and Great Hall improvement at Chicago Union Station that is the subject of a new documentary.
NEW YORK – Amtrak and NJ TRANSIT today announced a joint $31 million investment to improve railroad infrastructure along the Northeast Corridor (NEC) in New Jersey and to conduct renewal work throughout spring and summer 2019 as part of their ongoing partnership. The work, which will lead to improved conditions for travelers, will be conducted throughout the state from the north end with projects at Newark Penn Station and Portal Bridge to the southern portion of the state with projects in Trenton. This extensive work and significant financial investment serve as the latest example of the cooperative relationship between NJ TRANSIT and Amtrak to enhance the customer experience for both commuter and intercity rail customers.
NEW YORK – Amtrak will continue its Infrastructure Renewal program at New York Penn Station this summer by performing state of good repair work on JO railroad interlocking which directs Amtrak, Long Island Rail Road and NJ TRANSIT trains heading east and west from the East River Tunnels.
Continuing its FY18 success, Amtrak is on track for its best year as the company celebrates its 48th year of operations. Fiscal year ridership is up 1.3% through March over FY18, and Amtrak is heading toward break-even on an operating earnings basis by FY21.
Get carried away and share the experience
WASHINGTON – Share Fares is a new way for customers to bring family and friends on Amtrak and for them to get carried away on an adventure to many destinations across the national network. This everyday discount is available for purchase starting on Wednesday, April 24.
Dennis Newman has been appointed to the position of Executive Vice President, Planning & Strategy responsible for corporate planning and strategy, schedule & consist planning, Amtrak’s services and host railroad groups, and the company’s participation in the Gateway Program.