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Photo Credit: Amtrak / Phil Gosney

Americans Continue to Strongly Support More Rail and Public Transit

By | Commuter and State Partners, Company News and Statements, News | September 17, 2020

WASHINGTON – Whether it’s to commute short distances, travel long distances, improve the environment, or expand service, Americans continue to show strong support for rail, according to a new poll conducted by ENGINE INSIGHTS on behalf of the OneRail Coalition. Another recent poll, conducted by Morning Consult on behalf of the Association of American Railroads (AAR), showed similar strong support for moving goods by rail and the importance of freight rail in reducing the transportation sector’s impact on climate change.

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Amtrak Partners With RB, The Makers of Lysol®, To Further Strengthen Hygiene Protocols

By | Commuter and State Partners, Company News and Statements, Customer Amenities, News, Safety, Travel | September 2, 2020

WASHINGTON – Since the onset of COVID-19, Amtrak has led the way in ushering a new standard of safe travel. Today, Amtrak is building on its commitment to the safety and wellbeing of travelers by announcing a partnership with RB, the makers of Lysol. As part of this new partnership, germ-kill experts and microbiologists from RB will help Amtrak strengthen its comprehensive disinfection protocols for Amtrak trains, stations and Metropolitan Lounges. The partnership will launch in stations served by the Northeast Corridor and Pacific Surfliner trains, before expanding across the Amtrak network.

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Amtrak: Delivering a New Standard of Travel

By | Commuter and State Partners, Company News and Statements, News, Safety, Services and Schedules, Travel | August 27, 2020

WASHINGTON – Amtrak is leading the way by setting a new standard of travel with enhanced safety and cleaning measures. In an effort to simplify and safeguard the travel experience, several cleaning, contact-free and convenience measures have been implemented into every part of the customer journey — from time of booking to the moment of arrival.

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Updates to Amtrak Service

By | Commuter and State Partners, Company News and Statements, News, Safety, Services and Schedules, Travel | August 17, 2020

At this time, various states are undertaking specific safety precautions at stations for customers arriving from out of state. Check with each state for specific guidance. The Centers for Disease Control and Prevention has urged residents of New York, New Jersey and Connecticut to refrain from non-essential travel for 14 days.

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Amtrak Expands Reserved Seating Offering for Acela Business Class Travelers

By | Company News and Statements, Customer Amenities, News, Travel | July 28, 2020

WASHINGTON – Amtrak’s latest efforts to deliver a New Standard of Travel include the expansion of Reserved Seating (formerly Seat Assignment) to Acela Business Class customers for travel beginning Monday, August 3 with no extra fees. Reserved seating, one of several improvements Amtrak has made to enhance its cleaning and safety protocols, will allow travelers to view and select their seats before traveling, including those available in the Quiet Car, and provide a snapshot of the overall crowdedness of the train. Customers and employees are required to wear face masks or an alternative facial covering while in stations and onboard trains.

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Amtrak Celebrates 30th Anniversary of the Americans with Disabilities Act

By | Company News and Statements, News | July 27, 2020

WASHINGTON – Amtrak is commemorating the 30th anniversary of the landmark Americans with Disabilities Act (ADA), signed into law on July 26, 1990. With input from station owners, stakeholders from the disability community and state and federal officials, America’s Railroad® has taken many significant steps to improve the travel experience for customers with disabilities – including trip planning, purchasing tickets, station and train access and onboard services.

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Amtrak Promotes New Technology, Contactless Travel, Physical Distancing and Other Safety Measures at New York Penn Station

By | Company News and Statements, Customer Amenities, Infrastructure, Stations and Facilities, News, Safety | July 21, 2020

NEW YORK – To simplify and safeguard the travel experience, Amtrak wants to assure New York Penn Station (NYP) customers of its New Standard of Travel and strengthened commitment to safety by providing boarding information through push notification via the Amtrak app, increasing the number of personnel at the station in order to help customers and by adding additional cleanliness and convenience measures.

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