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Amtrak Debuts New Amenities for Acela Nonstop Service Between New York City and Washington, D.C.

By | Company News and Statements, Customer Amenities, News, Services and Schedules, Travel | September 12, 2019

WASHINGTON – Amtrak today announced the unique amenities exclusive to its Acela Nonstoptrain, which begins its inaugural trip on Monday, Sept. 23, including: complimentary coffee, tea water, and a light snack, “at seat” cashless cart service offering a limited menu of snacks and beverages and onboard phone charging kits for sale. Offering nonstop service between New York Penn Station (NYP) and Washington Union Station (WAS), customers will continue to enjoy the many features available on current Acela service, including the full menu in the Café Car, as well as access to the Quiet Car.

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Amtrak and MassDOT Announce Start of New Valley Flyer Train Service in Western and Northern Massachusetts

By | Commuter and State Partners, Company News and Statements, Customer Amenities, News, Services and Schedules, Travel | August 27, 2019

SPRINGFIELD, MA – Amtrak, in conjunction with MassDOT, is launching a new state supported seven day a week passenger train on Friday, August 30, called the Valley Flyer. The train will travel along the Connecticut River, a region referred to as the Knowledge Corridor, with trains making station stops in Springfield, Holyoke, Northampton and Greenfield. The trains will also connect with Amtrak’s Northeast Corridor at New Haven and serve stations between New Haven and Springfield. Tickets are now available and can be found on Amtrak.com, the Amtrak app, Amtrak ticket desks and kiosks, and through 1-800-USA-RAIL.

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Amtrak Matches ODOT Grant to Improve Nation’s Transportation Infrastructure

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News | July 30, 2019

WASHINGTON – In support of an Oregon Department of Transportation (ODOT) grant application, Amtrak announced a matching $750,000 contribution to reduce delays in the Pacific Northwest Rail Corridor. ODOT’s grant application, if successful, will restore an out-of-service siding between Portland and Salem. Restoring this siding will improve on-time performance on a rail line segment where the largest cause of delay to Amtrak Cascades customers is freight train interference.

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Amtrak “Customer Now” Focus Upgrades Stations Nationally

By | Company News and Statements, Customer Amenities, Infrastructure, Stations and Facilities, News | May 28, 2019

WASHINGTON – Amtrak has an ambitious $72.5 million program to improve the customer experience at stations across the network in 2019. “Customer Now” projects are as simple as new door systems, lavatories and platforms at some stations and as complex as the skylight and Great Hall improvement at Chicago Union Station that is the subject of a new documentary.

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Amtrak and NJ TRANSIT Continue Partnership with $31 Million Northeast Corridor Infrastructure Investment

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News | May 14, 2019

NEW YORK – Amtrak and NJ TRANSIT today announced a joint $31 million investment to improve railroad infrastructure along the Northeast Corridor (NEC) in New Jersey and to conduct renewal work throughout spring and summer 2019 as part of their ongoing partnership. The work, which will lead to improved conditions for travelers, will be conducted throughout the state from the north end with projects at Newark Penn Station and Portal Bridge to the southern portion of the state with projects in Trenton. This extensive work and significant financial investment serve as the latest example of the cooperative relationship between NJ TRANSIT and Amtrak to enhance the customer experience for both commuter and intercity rail customers.

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Amtrak Continues Multimillion Dollar Infrastructure Renewal Program at New York Penn Station

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News, Safety, Services and Schedules, Travel | May 2, 2019

NEW YORK – Amtrak will continue its Infrastructure Renewal program at New York Penn Station this summer by performing state of good repair work on JO railroad interlocking which directs Amtrak, Long Island Rail Road and NJ TRANSIT trains heading east and west from the East River Tunnels.

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