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Essential Service Plan: Updates to Service

By | Commuter and State Partners, Company News and Statements, News, Safety, Services and Schedules, Travel | April 6, 2020

While Amtrak continues to operate across the nation, we have adjusted some services due to significantly reduced demand in key markets. To learn about what scheduled services continue to operate, go to Amtrak.com, and on the home page, select “Book Tickets” and then enter your trip origin and destination in the “From” and “To” fields and your date of travel in the “Depart” field and then click on “Find Trains.”

Impacted services are as follows:

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Amtrak’s Commitment to Safety

By | Commuter and State Partners, Company News and Statements, News, Safety, Services and Schedules, Travel | April 3, 2020

Amtrak Coronavirus Update

The safety of Amtrak’s customers and employees is our top priority. We continue to monitor the coronavirus situation closely and we are taking action based on guidance from public health experts; that includes restoring service to trains and routes once demand returns. In order to maintain a safe environment and address customer concerns and potential business impact, we are taking the following measures:

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Joint Statement by NJ TRANSIT President & CEO Kevin Corbett and Amtrak Chief Operating & Commercial Officer Stephen Gardner on Replacement of Sawtooth Bridges

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News | March 5, 2020

“Amtrak and NJ TRANSIT applaud Secretary Chao, FRA Administrator Batory and the U.S. Department of Transportation for publishing the Environmental Assessment for replacement of the Sawtooth Bridges.

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Updated Fares Provide Increased Options for Savings

By | Company News and Statements, News | February 24, 2020

On March 1, 2020, Amtrak is launching a series of updates to provide customers more options for savings. Amtrak is offering deeply discounted tickets and reduced fares. Keep an eye out for a variety of new, ultra-low Saver Fares in cities including Orlando, Tampa and South Florida —making travel a breeze in the Sunshine State. Discounted Coach fares start at just $9 – a savings of up to 50% off the base fare. Look for more of these offers on March 1!

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Amtrak Marks Major Milestone by Beginning High-Speed Testing of the First Trainset for its New Acela Fleet

By | Company News and Statements, Customer Amenities, News, Safety, Travel | February 13, 2020

WASHINGTON – The first of Amtrak’s 28 new Acela trainsets, scheduled to enter service throughout the Northeast Corridor (NEC) in 2021, will be leaving from Alstom’s facility in Hornell, N.Y. on Monday, Feb, 17 for high-speed testing at the Transportation Technology Center near Pueblo, Colo. Nine months of dynamic testing will include the trainset’s pantograph, railway dynamics, tilting, traction, slip/slide and wayside protection, brakes, and train control management systems. Once complete, the trainset will return to Alstom for installation of its interiors.

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Amtrak Statement Regarding A Fee for Groups Wanting to Reconfigure Railcars

By | Company News and Statements, News, Travel | January 22, 2020

“After further review, Amtrak has determined to suspend the policy in question.  It was never meant to be applied to this situation and we apologize for that mistake.  We are glad it has all worked out and we were able to accommodate our customers’ trip.  We will do better next time.  We are America’s Railroad and we want to provide more trips, not fewer.”

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Statement from Anthony Coscia, Chairman of the Amtrak Board of Directors, on Governor Cuomo’s Empire Station District Plan

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News | January 6, 2020

“Amtrak’s Penn Station is the nation’s busiest transportation facility, the central hub of the Northeast Corridor, and an economic driver for the entire nation. After decades of LIRR, NJ Transit, and Amtrak service growth, the station’s tracks and platforms are now full for much of the day, limiting all three railroads’ ability to add trains in the future.

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Amtrak Continues Infrastructure Renewal Program at New York Penn Station in Early 2020

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News, Services and Schedules | December 20, 2019

NEW YORK – Amtrak is continuing its Infrastructure Renewal Program at New York Penn Station throughout Winter 2020 as part of its ongoing maintenance program to improve the Station’s infrastructure operations performance and reliability. Unlike previous years, this round of renewal work will not require any reductions or modifications in service for Amtrak and NJ TRANSIT trains or impact customers. Long Island Rail Road trains will have minimal schedule modifications, however, as a result of this work.

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