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Amtrak Sets Revenue and Earnings Records Delivers Best Operating Performance in Company History

By | Commuter and State Partners, Company News and Statements, Infrastructure, Stations and Facilities, News | November 16, 2018

WASHINGTON – Continuing financial improvements in recent years, Amtrak again posted record revenue and earnings for its fiscal year, which ended Sept. 30, 2018. Strong management and improved product delivery and customer service led the company to its best operating performance in company history, despite challenges during the year. Preliminary results for Fiscal Year 2018 are:

Operating Earnings[1]: ($168.0 million) – best Amtrak operating performance to date, improved 13.3 percent over FY 2017 total of $193.7 million
Ridership: 31.7 million customer trips –steady year-over-year, with growth offset by reductions due to service disruptions
Total Revenue1: $3.38b illion – increased 2.2 percent over FY 2017
Capital Investment1, [2]: $1.46 billion – the highest level of capital investment in recent Amtrak history

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Amtrak Offers 20 Percent Savings in Honor of Veterans Day

By | Commuter and State Partners, News, Sales and Deals, Travel | November 9, 2018

Veterans and active military can book now to save 20 percent for travel nationwide

WASHINGTON – In honor of our nation’s Military Veterans, Amtrak is offering 20 percent off travel to veteran and active military officers. Between Friday, November 9 and Tuesday, November 13, all veterans and active military personnel can purchase discounted tickets on Amtrak.com. The sale is valid for travel between November 27 and May 31, 2019. For savings, use promo code “V111” and select passenger type “F” when purchasing. There are no blackout dates.

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Amtrak Updates New York Penn Station FindYourWay App for Long Island Railroad and NJ TRANSIT Customers

By | Commuter and State Partners, Customer Amenities, Infrastructure, Stations and Facilities, News | November 8, 2018

Provides real-time navigation and train and station information, streamlining commuter transit

NEW YORK – Amtrak has upgraded FindYourWay, its free, real-time customer information app for exclusive use inside New York Penn Station on iOS and Android. In addition to helping passengers find gates, exits, ATMs, and restaurants throughout the station and providing wayfinding functionality in the Amtrak concourse, the app now includes several new features.

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More Downeaster Trains on Track To Serve Freeport and Brunswick

By | Commuter and State Partners, News, Travel | November 5, 2018

PORTLAND, Maine – The Northern New England Passenger Rail Authority (NNEPRA), managing agency of the Amtrak Downeaster passenger rail service, has announced more train service to Freeport and Brunswick beginning Monday, November 12, 2018.

Currently, the Downeaster operates five (5) round-trips each day between Portland and Boston, with three (3) of those round-trips extending to Freeport and Brunswick. Beginning November 12, two (2) additional round trips will serve Freeport and Brunswick on weekdays (5 round trips total), with one additional trip on weekends (4 round-trips total).

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Amtrak Downeaster to Expand Service in time for the Thanksgiving Travel Season

By | Commuter and State Partners, News, Services and Schedules, Travel | November 1, 2018

PORTLAND, ME. – Just in time for the holiday travel season, the Amtrak Downeaster will be expanding weekday service of all trains to Freeport and Brunswick, Maine; four of five daily round trips will serve Freeport and Brunswick on weekends. Currently, the Downeaster makes five daily round trips between Portland and Boston with only three extending to Freeport and Brunswick.    

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Amtrak and Capitol Corridor Provide Increased Capacity for Thanksgiving Season

By | Commuter and State Partners, Customer Amenities, News, Services and Schedules, Travel | October 30, 2018

OAKLAND, Calif. – In anticipation of the busiest travel week of the year, Amtrak and the Capitol Corridor Joint Powers Authority (CCJPA) are preparing to accommodate the surge of holiday travelers with extra capacity on the Capitol Corridor train, which travels between Auburn/Sacramento and San Jose, including service to Berkeley, Oakland, and downtown San Francisco. The Capitol Corridor also serves a number of universities and as a result, will be adding extra bus trips before and after Thanksgiving for students traveling to and from Cal Poly, San Luis Obispo, Chico State, and Humboldt State. Tickets sell out quickly, so customers are encouraged to plan ahead and book early, especially if they have a bus connection as part of their travel.

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Travelers Encouraged to Book Thanksgiving Reservations Early on Amtrak Pacific Surfliner

By | Commuter and State Partners, Customer Amenities, News, Services and Schedules, Travel | October 25, 2018

LOS ANGELES – In anticipation of the busiest travel week of the year, Amtrak is prepared to accommodate the surge of holiday travelers with extra equipment and additional capacity on the Amtrak Pacific Surfliner route, which travels between San Diego, Orange County,
Los Angeles, Ventura, Santa Barbara, and San Luis Obispo. Tickets sell out quickly, so customers are encouraged to plan ahead and book early.

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CTrail Shore Line East Monthly Pass Promotion and Additional Cross-Honoring with Amtrak

By | Commuter and State Partners, News, Travel | October 18, 2018

The Connecticut Department of Transportation (CTDOT) announced today that CTrail Shore Line East (SLE) customers who purchase a November Shore Line East monthly pass will be eligible to ride Shore Line East service through December 31, 2018.  CTDOT also announced an expansion of Amtrak’s cross honoring program, which entitles Shore Line East monthly, weekly and ten-trip multi-ride ticket holders to ride Amtrak trains between New London, Old Saybrook and New Haven.

Customers should check shorelineeast.com for more information about the expanded Amtrak cross-honoring program which will run from Monday, October 22, through Friday, November 16.

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MassDOT Commits Funds to Help Amtrak Improve Longmeadow Railroad Crossing

By | Commuter and State Partners, Infrastructure, Stations and Facilities, News, Safety | October 18, 2018

$700,000 will help fund Amtrak project to install new gate and warning lights at Birnie Road crossing

LONGMEADOW – The Massachusetts Department of Transportation has announced it has committed approximately $700,000 to help Amtrak make safety improvements at the public railroad crossing at Birnie Road in Longmeadow. This funding is expected to cover approximately 90% of the cost of the improvements. Amtrak, which owns the railroad line and is carrying out the project, will fund the remaining costs.

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Amtrak San Joaquins Plan for Thanksgiving Travel This Holiday Season

By | Commuter and State Partners, News, Services and Schedules, Travel | October 16, 2018

OAKLAND, Calif. – In anticipation of the busiest travel week of the year, Amtrak is preparing to accommodate the surge of holiday travelers with extra capacity on the Amtrak San Joaquins route, which travels between Sacramento, Oakland, Stockton, Fresno and Bakersfield. Tickets sell out quickly, so customers are encouraged to plan ahead and book tickets early. Last year, Amtrak San Joaquins ridership more than doubled the Sunday following Thanksgiving, saw a 97% increase in ridership the Wednesday before Thanksgiving and a 115% increase the Sunday following Thanksgiving.

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