All Posts By

Chelsea Kopta

Amtrak Advances Washington Union Station 2nd Century Plan

By Infrastructure, Stations and Facilities, News

Amtrak is advancing a near-term comprehensive renovation of Washington Union Station’s intercity and commuter rail concourse, which will add approximately 20,000 square feet of new passenger space – nearly doubling the concourse’s current capacity. Design is underway to upgrade passenger amenities including new restrooms, boarding gates, seating and a ClubAcela lounge. The design will also include new architectural features and natural light elements to enliven the space for travelers. The result will be a vastly reconfigured, modernized and unified concourse that will improve the passenger experience by providing better accessibility, circulation, wayfinding and multimodal connectivity.

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Amtrak Prepared for Thanksgiving Holiday Travel

By Commuter and State Partners, News, Services and Schedules, Travel

In anticipation of the busiest travel week of the year, America’s Railroad® is prepared to accommodate the surge of holiday travelers with extra trains and additional capacity on several routes in the Northeast, the Midwest, and the West Coast. Amtrak will also operate every available passenger rail car in its fleet. Tickets sell out quickly so passengers are encouraged to plan ahead and book tickets early for best availability and pricing.

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Amtrak Guest Rewards Program Improvements to Debut January 2016

By Company News and Statements, News, Sales and Deals

Updates include more flexible earning and redemption options

WASHINGTON – Amtrak passengers will have more options to earn and redeem points under an extensively improved, simplified Amtrak Guest Rewards program that launches in January 2016.

“This program takes Amtrak Guest Rewards to the next level with improved earnings potential and expanded, simplified redemptions,” said Matt Hardison, Amtrak’s executive vice president of marketing and sales.

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Amtrak Launches New Brand Campaign: “500 Destinations. Infinite Stories”

By Company News and Statements, News

Nationwide campaign, inspired by passengers, showcases benefits of rail travel

WASHINGTON – Amtrak today unveiled a new nationwide brand campaign “500 Destinations: Infinite Stories,” inspired by passengers’ travel experiences from across the U.S. The new campaign is designed to create top-of-mind awareness and showcases the comfort, freedom, service and value of train travel.

The storytelling at the heart of the campaign focuses on the unique experiences and adventures only rail travel can provide. Whether it’s a trip to college, a business trip with colleagues, a girls’ weekend, or a dream vacation across the country, Amtrak takes you there. From downtown to downtown, community to community, Amtrak connects passengers to more than 500 destinations, offering a smarter way to travel.

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Amtrak and Bank of America Announce New Amtrak Guest Rewards Credit Cards

By Company News and Statements, Customer Amenities, News, Sales and Deals

New cards deliver more points and perks

WASHINGTON – Amtrak and Bank of America announced a new Amtrak Guest Rewards credit card program effective immediately. This program includes two new credit cards created to fit passengers’ travel and spending preferences. It’s now easier than ever to ride with Amtrak, earn points and redeem for Amtrak travel with the Amtrak Guest Rewards® World MasterCard® and Platinum MasterCard® credit cards.

“These new cards are perfectly matched with the Amtrak Guest Rewards program improvements we recently announced and mark an important milestone in our ongoing commitment to deliver exceptional value to our loyal passengers,” said Amtrak Chief Marketing and Sales Officer Matt Hardison. “Together with Bank of America, we are providing customers with what they want: more travel rewards and an overall improved travel experience.”

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