Make offers before departure for Business Class or First Class
WASHINGTON – All Amtrak customers enjoy roomy seats and legroom. But for those who want a more premium experience – with even more comfort and amenities – Amtrak customers now can make BidUpSM offers for upgrades to Business Class or First Class.
- Customers with existing reservations can visit Amtrak.com/BidUp [1], check eligibility up to two hours prior to departure and place a bid to upgrade their reservation into our premium classes of service: Business Class (most corridor routes) and First Class (Acela).
- Participants view upgrade options for their scheduled trip and submit a bid for an upgrade on their itinerary. There is no fee to make a bid and Amtrak also will provide tips on how to increase the chances of winning an upgrade.
- Customers have the option to modify or cancel the bid and they will not be charged unless the upgrade is awarded.
- Customers with winning bids will receive a new ticket prior to their scheduled departure.
- Other terms and conditions will apply, with more information at Amtrak.com/BidUp [2].
Amtrak Guest Rewards [3] members will earn two points per dollar spent on their trip, plus Business Class and First Class point bonuses.
“BidUp is a great way for more Amtrak customers to enjoy our premium services,” said Roger Harris [4], Amtrak Executive Vice President/Chief Marketing and Revenue Officer.
Amtrak Business Class [5] customers enjoy amenities beyond Coach class, including a dedicated car or section on the train, more legroom, a 25% point bonus for Guest Rewards members, and reserved seating on Northeast Regional [6], Palmetto [7],Carolinian [8] and Vermonter [9] trains.
Acela First Class [10] customers have an array of premium upgrades from Acela [11] Business Class and exclusive to our highest speed service in the Boston-New York-Washington corridor, including reserved single, double and conference table seating, at-seat service with complimentary meals and beverages, a 50% point bonus for Guest Rewards members, and complimentary lounge access with priority boarding.
Amtrak is utilizing the Plusgrade [12] platform as the first rail travel customer of the Quebec-based ancillary revenue and merchandising company.