August 17, 2020 Updates to Amtrak Service

August 17, 2020

8:30 a.m. ET

Several Amtrak trains across the country are currently operating on adjusted schedules. The most up-to-date schedules are available when booking your trip on Amtrak.com and in the mobile app.

Operating on a reduced schedule:

  • Acela (Boston – Washington, DC)
  • Adirondack (New York – Montreal): No service north of Albany
  • Amtrak Hartford Line (New Haven, Conn. – Springfield, Mass.)
  • Amtrak Thruway Bus routes
  • Capitol Corridor (San Jose – Sacramento)
  • Carolinian (Charlotte – New York)
  • Cascades (Eugene – Vancouver, B.C.): No service north of Seattle
  • Downeaster (Boston – Brunswick, Maine)
  • Empire Service (New York – Niagara Falls)
  • Ethan Allen Express (New York – Rutland, Vermont): No service north of Albany
  • Illini/Saluki (Chicago – Carbondale)
  • Illinois Zephyr/Carl Sandburg (Chicago – Quincy)
  • Lincoln Service (Chicago – St. Louis)
  • Maple Leaf (New York – Toronto): No service west of Niagara Falls, New York
  • Missouri River Runner (St. Louis – Kansas City)
  • Northeast Regional (Boston – New York – Washington, DC – Virginia)
  • Pacific Surfliner (San Luis Obispo – San Diego)
  • Pere Marquette (Chicago – Grand Rapids)
  • Piedmont (Charlotte – Raleigh)
  • San Joaquins (Bakersfield – Oakland and Sacramento)
  • Valley Flyer (New Haven, Conn. – Greenfield, Mass.)
  • Vermonter (Washington – St. Albans): No service north of New Haven (Monday – Saturday) and no service on Sundays
  • Wolverine (Chicago – Pontiac)

Long Distance Service Updates

Due to the COVID-19 pandemic and the resulting decrease in travel demand, most Amtrak long distance routes will operate tri-weekly beginning in October 2020. All stations along these routes will be operated on days when Amtrak service is offered. Tri-weekly service will begin on the following routes:

Effective Week of October 5, 2020:

California Zephyr            

  • Train #5 (Westbound) departs Chicago: Monday/Wednesday/Saturday  
  • Train #6 (Eastbound) departs Emeryville, CA: Tuesday/Thursday/Saturday             

Capitol Limited

  • Train #29 (Westbound) departs Washington, DC: Wednesday/Friday/Sunday
  • Train #30 (Eastbound) departs Chicago: Monday/Thursday/Saturday

City of New Orleans       

  • Train #58 (Northbound) departs New Orleans: Wednesday/Friday/Sunday             
  • Train #59 (Southbound) departs Chicago: Monday/Thursday/Saturday

Crescent             

  • Train #19 (Southbound) departs New York: Tuesday/Friday/Sunday
  • Train #20 (Northbound) departs New Orleans: Tuesday/Thursday/Sunday

Effective Week of October 12, 2020:

Coast Starlight  

  • Train #11 (Southbound) departs Seattle: Monday/Wednesday/Saturday
  • Train #14 (Northbound) departs Los Angeles: Monday/Wednesday/Friday

Lake Shore Limited                         

  • Train #48 (Eastbound) departs Chicago Monday/Thursday/Saturday
  • Train #49 (Westbound) departs New York: Wednesday/Friday/Sunday
  • Train #448 (Eastbound) departs Chicago: Monday/Thursday/Saturday
  • Train #449 (Westbound) departs Boston: Wednesday/Friday/Sunday

Southwest Chief             

  • Train #3 (Westbound) departs Chicago: Monday/Thursday/Saturday
  • Train #4 (Eastbound) departs Los Angeles: Tuesday/Thursday/Saturday

Texas Eagle       

  • Train #21 (Southbound) departs Chicago: Tuesday/Friday/Sunday
  • Train #22 (Northbound) departs San Antonio: Tuesday/Friday/Sunday

Effective Week of October 19, 2020:

Empire Builder  

  • Train #7 (Westbound) departs Chicago Monday/Thursday/Saturday        
  • Train #8 (Eastbound): departs Seattle: Tuesday/Thursday/Saturday
  • Train #27 (Westbound) departs Chicago: Monday/Thursday/Saturday
  • Train #28 (Eastbound) departs Portland, OR: Tuesday/Thursday/Saturday

Palmetto           

  • Train #89 (Southbound) departs New York: Monday/Thursday/Saturday
  • Train #90 (Northbound) departs Savanah: Wednesday/Friday/Sunday

Additionally, the Silver Meteor and Silver Star will continue to operate a combined daily service between New York and Miami. The Auto Train will continue to operate daily between Lorton, Va., and Sanford, Fla. There are also no changes for the Cardinal and Sunset Limited, which will continue to operate tri-weekly service.

What to Expect

Before traveling on Amtrak, make sure that you have reviewed any advisories or restrictions that may be in place for travel to your destination. Learn more about state-specific travel restrictions.

Some stations may be temporarily unstaffed. If a station is closed, remain waiting in your personal vehicle and check train status in the Amtrak app or on Amtrak.com. Café service will also be suspended on select trains, and all overnight trains, except the Auto Train, will be offering flexible dining. Other services may be impacted as circumstances change.

Travel Changes

Customers with reservations on trains that are being modified will be contacted and accommodated on trains with similar departure times or on another day.

Ticket Changes and/or Cancellations

  • Changes. Amtrak is waiving all change fees for reservations made by August 31, 2020. This includes reservations booked with points. To modify a reservation, log in to your account, go to ‘Modify Trip’ on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app. A fare difference may apply to your new itinerary. 
  • Cancelations. Amtrak is waiving all cancelation fees for reservations made by August 31, 2020. This includes reservations booked with points. If you want to cancel your reservation without a fee, you must call 1-800-USA-RAIL and speak with an agent (not available via Amtrak.com or the Amtrak app).

For More Information

Amtrak Contact

About Amtrak®

With our state and commuter partners, Amtrak moves people and the nation forward.  We are committed to operating a safe, environmentally efficient and fiscally responsible business.  Book essential travel, check train status, access your eTicket and more through the Amtrak app. Learn more at Amtrak.com.

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