Renderings depict modern layout, tech-friendly
features and new amenities
WASHINGTON – Amtrak
has reached a key milestone in its plan to enhance the customer experience at
its future home in the Moynihan Train Hall with the completion of planning and
design for its premium
passenger space, the Metropolitan Lounge (formerly ClubAcela) by releasing artist renderings of the
space. The Metropolitan Lounge will serve Amtrak’s premium customers, providing
them with added amenities and a high-quality passenger experience.
“Our customers are going to love the
new, modern amenities in the Moynihan Train Hall, and we expect these
renderings to continue to build their excitement for the Train Hall’s opening
in 2021,” said Amtrak EVP and Chief Commercial Officer Stephen Gardner.
The expansion of Amtrak’s New York City operations
to the Moynihan Train Hall will offer enhanced passenger facilities for
Amtrak’s Northeast Corridor (NEC) and long-distance travelers, including more
spacious boarding conditions, dedicated customer waiting areas with private
restrooms, complimentary Wi-Fi in all customer spaces, dedicated lactation
lounge for nursing mothers, combined ticketing and baggage area.
The Metropolitan Lounge at Moynihan Train Hall will also include priority boarding, dedicated customer service agents, comfortable seating and tables with access to electrical outlets and USB ports, a dedicated family seating area, expanded food and beverage offerings and a 20 foot tall balcony overlooking the Train Hall.
The Moynihan Train Hall, which partners Amtrak with the New York State Empire State Development Corporation (ESD), expands the nation’s busiest train station, New York Penn Station, into the historic James A. Farley Post Office building to relieve crowding and improve passenger comfort and security. The Farley Post Office building sits across 8th Avenue from Penn Station and was designed by the same architecture firm, McKim, Mead, and White,