Amtrak Launches Thruway Bus Connection in New York State

August 9, 2018

Service links customers to Amtrak trains in Upstate

WASHINGTON – Amtrak now provides a Thruway bus service, in partnership with Trailways of New York, for customers to connect to the Empire Service, Lake Shore Limited, and Maple Leaf trains across New York State. Convenient and affordable bus connections are available at Amtrak stations in Rochester, Syracuse, Utica, and Saratoga Springs, New York and will be taking customers to new locations, including Cooperstown, Cortland, Ithaca, Glens Falls, Lake George and Oneonta.

“As Northern New York continues to grow as a popular place to visit and live, partnering with Trailways of New York helps Amtrak customers travel where they want to go, even after they step off a train,” said Adam Krom, Director of Transportation Connectivity at Amtrak.

Amtrak Thruway services make coordinated connections with trains and enable passengers to use other carriers to connect with the Amtrak national network from cities without rail stations.

“Trailways of New York is pleased to be partnering with Amtrak,” said Anne Noonan, Vice President of Traffic and Marketing. “Travel to more cities and towns is now available to our customers and, with one ticket, they can now move seamlessly between Trailways and Amtrak.”

Tickets may now be purchased online on the Amtrak app, through, by calling 1-800-USA-RAIL, or at any Amtrak station.

For More Information

Jason Abrams

Anne Noonan

About Amtrak®

Amtrak offers a more comfortable and convenient travel experience with free Wi-Fi on most trains, plenty of leg room and no middle seat. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak customers for each of the past seven years. Amtrak operates more than 300 trains daily, connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces, and reaches 400 additional destinations via connecting bus routes. Book travel, check train status, access your eTicket and more through an Amtrak app. Learn more at

About Trailways of New York

Trailways of New York (Adirondack, Pine Hill, and New York Trailways) operates over 150 trips per day to more than 140 destinations in New York, New Jersey, and Canada. The largest, and longest continuously operating intercity bus carrier in New York State, Trailways of New York boasts an unmatched legacy of service in the region. As an interline partner with Greyhound, and member of the National Trailways Network, Trailways of New York is able to connect passengers to thousands of destinations throughout North America. Connect with Trailways of New York on Instagram, and Twitter @TrailwaysNY and at