Monthly Archives

May 2018

Amtrak Debuts Assigned Seat Offering for Acela First Class

By | Customer Amenities, News May 30, 2018

New initiative provides seamless onboarding process, allowing customers to select their preferred seat before boarding

NEW YORK – Amtrak is now offering assigned seating for customers traveling in Acela First class on select departures. Assigned seating will allow customers to select their preferred seat in First class ahead of time: choosing between a single or double seat, a window or an aisle, or a two- or four-person conference table. After evaluating this launch, Amtrak will introduce seat assignments on more departures in 2018.

“By reducing the anxiety and stress of boarding, we’re making the onboarding process easier, while continuing to ensure the safety of our customers,” said Amtrak Chief Marketing Officer Tim Griffin. “Customers have long requested assigned seats on trains, allowing families, friends and colleagues to sit together.”

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Amtrak Promotes Acela Express Saver Fares

By | News, Sales and Deals, Travel May 22, 2018

Customers receive 25 percent off their travel with 21 day advanced booking

WASHINGTON – Your summer trip just got a promotion with Amtrak, which is offering 25 percent off travel on the Acela Express when booking 21 days in advance of a departure. Starting Tuesday, May 22, Amtrak is expanding its Saver Fare prices to more departures on Acela trains, allowing customers to book their summer day trips, weekend getaways and longer vacations anywhere between Boston and Washington D.C. with these low fares, no discount code is required.

Acela trains allow customers to sit in luxury and comfort – not traffic – and with fewer stops around the route, customers can travel from downtown-to-downtown faster to the most popular cities in the Northeast, whether it’s to catch a baseball game, explore a new city, or experience a summer musical festival.

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Amtrak Ridership Increasing for Summer Travel

By | News, Travel May 21, 2018

Customers should book early and save for trips to popular destinations

WASHINGTON – Amtrak is expecting heavy ridership as the summer season kicks off and customers head to the rails for convenient and flexible summer vacations.

Affordable fares and convenient service make Amtrak ideal for summer family travel. Customers are encouraged to book early for the best rates and as advance reservations indicate, there is an increased demand for July travel compared to last summer.

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Amtrak Refreshes Interiors of Acela Express Trains

By | Customer Amenities, News May 14, 2018

Updates will provide a more modern, comfortable customer experience

WASHINGTON – Amtrak is investing in an extensive refresh of its train interiors on the entire Acela Express fleet, which travels along the Northeast Corridor (NEC) between Boston and Washington, DC, aimed at introducing a more modern and comfortable customer experience.

“Customers expect a premium experience when they board an Acela Express train, and these updated interior features will provide a more comfortable, refreshed look and feel – whether you want to relax, move about freely, work or play,” said Amtrak CEO and President Richard Anderson.

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Amtrak Northeast Corridor Customers to Experience Faster, More Reliable Free Wi-Fi

By | Customer Amenities, News May 10, 2018

High-Speed WiFi Improvements Underway

WASHINGTON – Amtrak travelers on the Northeast Corridor (NEC) will soon enjoy improved Wi-Fi, with a more reliable and easier connection to high-speed broadband.

Amtrak Acela Express customers are already benefiting from performance tuning, including improved stability and reliability of VPN connections for customers accessing corporate networks. This summer, Northeast Regional trains will receive upgraded processors and modem cards, as well as new antennas that will improve speed. These upgrades will allow for quicker loading times for webpages and other content, the ability to send and receive files faster, improved video streaming and audio performance, and a more productive and enjoyable experience.

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Students Can Save on Amtrak MidwestSM Travel

By | Commuter and State Partners, News, Sales and Deals, Travel May 9, 2018

Includes most services in Illinois, Indiana, Michigan, Missouri and Wisconsin

CHICAGO – In need of some home cooking? Have to make some college choices for this fall? Want to hang out with old friends at another school? With comfortable, spacious seating, outlets to keep you charged, and free Wi-Fi, you can do just that. Relax, browse, stay connected and maybe even get some schoolwork done. Plus, Amtrak lets you bring up to 150 pounds of carry-on bags at no charge. So free laundry is just an Amtrak ride away.

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Amtrak Announces its May Northeast Regional 3 Day Sale

By | News, Sales and Deals, Travel May 8, 2018

Fares as low as $39 between New York City and Washington, D.C.; Amtrak’s lowest offer since 2012

WASHINGTON – Get on board for your next exciting trip, as it’s time to travel for less, during Amtrak’s latest “Northeast Regional 3 Day Sale.” Starting Tuesday, May 8 through Thursday, May 10, customers can book their summer day trips, weekend getaways and longer vacations anywhere in the Northeast Corridor (between Virginia Beach and Boston), for travel from Tuesday, May 29 through Sunday, July 8, with no blackout dates. Exclusively available at Amtrak.com, the sale offers some of Amtrak’s lowest prices since 2012.

Customers can visit the most popular cities in the Northeast for their summer travel, whether it’s to catch a baseball game, explore a new city, experience a summer musical festival, have an outdoor biking or hiking adventure or take it easy and relax at a beach.

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Amtrak Now Serves Northwest Mississippi Region

By | Infrastructure, Stations and Facilities, News, Travel May 3, 2018

New station in Marks, Miss., on the historic City of New Orleans route

MARKS, Miss. – Effective this weekend, Amtrak City of New Orleans trains will stop daily at a new station in Marks, Miss., on the Chicago-New Orleans route made famous in a song by Steve Goodman and recorded by Arlo Guthrie and many others. Service in both directions is effective Saturday, May 5, with a ribbon-cutting event this Friday evening, May 4.

Marks (station code MKS) is about midway between current stops in Greenwood, Miss., and Memphis. Northbound, adult fares from Marks to Memphis start at $20, St. Louis via Carbondale, Ill., $81, and Chicago $87. Southbound, adult fares from Marks to Greenwood start at $20; Jackson, Miss., $27 and New Orleans $47. These fares are each way, with a 14-day advance purchase on Amtrak.com, our mobile apps or by calling 800-USA-RAIL.

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