Plan ahead and avoid the rush
WASHINGTON – In anticipation of the busiest travel week of the year, NC BY TRAIN and Amtrak are prepared to accommodate the surge of holiday travelers on the Piedmont and Carolinian. Tickets sell out quickly, so customers are encouraged to plan ahead and book reservations early.
North Carolina’s Amtrak fleet of two trains provide daily service to Raleigh, Greensboro, Charlotte, nine other North Carolina cities, and to the Northeast.
The Carolinian and Piedmont offer free Wi-Fi® and North Carolina Volunteer Train Hosts assist customers and provide information about rail passenger service and points of interest within the state. Complete schedule information is available at ncbytrain.org.
For information about the service and to purchase tickets, visit ncbytrain.org or call 800-BY-TRAIN.
Last year, Amtrak carried 760,755 customers throughout its national network during the Thanksgiving travel period. Similar customer counts are anticipated this year.
Tips to ensure a smooth trip:
- Purchasing Tickets: Customers can purchase tickets by visiting org or call 800-BY-TRAIN, at Quik-TrakSM ticket kiosks, ticket windows at staffed stations (where available), or Amtrak mobile apps.
- Avoid the Rush, Arrive Early: The busiest travel days are the Tuesday, Wednesday and Sunday of Thanksgiving week. Morning trains typically have more availability. Customers are encouraged to arrive 45 minutes before departure, especially if picking up tickets.
- Enhanced Experience: Trains feature free Wi-Fi, the freedom to always use electronic devices (no “airplane mode”), large spacious seats, ample leg room and no middle seat.
- 2+2 = Free: Amtrak has the friendliest baggage policy in the travel industry. Customers can bring two bags and two carry-ons, up to 150 pounds collectively, for free!
- Travel with Your Furry Friend: For only $25, cats and small dogs (20 pounds or less) are welcome for trips up to seven hours on most routes.
- Check Train Schedules: Check holiday train schedules and status before arriving at the station on org, Track Your Train, or Amtrak mobile apps.
- Carry Photo ID: Customers are required to show valid photo identification when purchasing tickets and carry valid photo ID at all times aboard trains.
- Safety First: If you see something, say something. Report any suspicious activity or unattended items to an Amtrak employee or member of the Amtrak Police Department at (800) 331-0008, by calling 911, or by sending a text to APD11 from a smartphone, or to 27311 from a standard cell phone.
For More Information
- Amtrak Contact
- 202 906.3860
Amtrak – America’s Railroad® – is dedicated to safe and reliable mobility as the nation’s intercity passenger rail service provider and its high-speed rail operator. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak passengers for each of the past six years. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a 10-member board of directors, nine of whom are appointed by the President of the United States plus the Amtrak CEO. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman. Amtrak operates more than 300 trains daily – at speeds up to 150 mph (241 kph) – connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces. Learn more at Amtrak.com or call 800-USA-RAIL for schedules, fares and other information. Check us out at blog.Amtrak.com, Like us on Facebook.com and Follow us on Twitter @Amtrak.
State-sponsored North Carolina’s Amtrak
The Piedmont and Carolinian trains are sponsored by NCDOT and operated by Amtrak. The service is paid for through state funding and passenger fares. North Carolina’s Amtrak fleet of two trains provides daily service to Raleigh, Greensboro, Charlotte, nine other North Carolina cities, and to the Northeast. Complete schedule information is available at ncbytrain.org. Reservations are required. Travelers should book early for best fares. Tickets can be purchased at station ticket windows, automated ticket kiosks at all stations or online at ncbytrain.org.