Amtrak Introduces New Era of Modernization, Customer Comfort with Interior Overhaul of Northeast, Midwest Trains

  • 2
  • September 7, 2017

Chelsea Kopta

Amtrak Contact


202 906.3860
Chelsea.Kopta@Amtrak.com

Refresh happening in phases through summer 2018

WASHINGTON – Amtrak is investing in an extensive overhaul of its train interiors on more than a dozen popular services operating in the Northeast and Midwest aimed at introducing a more modern, more comfortable experience for customers.

Beginning this month, Amtrak coach cars will begin to undergo a series of major improvements including brand new seat cushions throughout; new carpeting; new LED lighting; new flooring; upgraded wainscoting and bulkhead; new curtains in Business Class cars; and redesigned galleys in the café cars. The total investment is valued at more than $16 million.

“Amtrak is committed to offering a premium customer experience and these modernized interior features are a marked improvement in the overall ambience on board,” said Wick Moorman, Amtrak Co-CEO. “The upgrades offer customers what they told us they want more of during their travels – a more comfortable, refreshed look and feel.”

The overhaul will take place on equipment known as Amfleet I, which includes more than 450 Amtrak coach cars across the national network. Amfleet I equipment forms the backbone of many of our state corridor services, which have been the fastest growing segment of Amtrak’s business.

The refresh will take approximately nine months to complete and customers can expect a progression of upgrades during that time, with the approximate delivery schedule:

  • Fall 2017: Installation of Business Class carpets and cushions, Coach Class carpets and cushions, LED lighting, upgraded restrooms.
  • Winter 2017: Continued installation of carpets, cushions, and LED lighting. First installations of Business Class curtains, refreshed wainscoting and bulkhead, and refreshed café cars.
  • Spring & Summer 2018: Final installations of all items.

Amtrak schedules will not change due to the refresh. For a full list of train services that will be refreshed, please visit Amtrak.com/refresh.

About Amtrak®

Amtrak – America’s Railroad® – is dedicated to safe and reliable mobility as the nation’s intercity passenger rail service provider and its high-speed rail operator. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak passengers for each of the past six years. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a 10-member board of directors, nine of whom are appointed by the President of the United States plus the Amtrak CEO. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman.  Amtrak operates more than 300 trains daily – at speeds up to 150 mph (241 kph) – connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces. Learn more at Amtrak.com or call 800-USA-RAIL for schedules, fares and other information. Check us out at blog.Amtrak.com, Like us on Facebook.com and Follow us on Twitter @Amtrak.

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