May 22, 2017 Amtrak Improves Automatic Train Status Alert System

Reservations no longer needed to subscribe to notifications

WASHINGTON – Starting now, anyone can subscribe to automated email or text message notifications if Amtrak trains are behind schedule at specific stations. Previously, only customers holding reservations or tickets could use this service.

Sent by Amtrak at no charge (data and message charges can be levied by cellular carriers), this useful new tool allows anyone – whether you’re traveling on one of our trains, monitoring travel options or just picking up someone from a station – to stay informed.

This system improvement is of particular assistance to customers who purchase multi-ride tickets, including monthly, six- and 10-ride boarding documents, since they are not linked to specific train numbers.

Notifications can be given for up to six trains and stations by either text or email and delivered when you choose – on a single day, every day, or just certain days of the week. If your plans change, you can also modify or delete notifications at any time by creating a subscription at Amtrak.com/delayalerts.

Timely on-demand train status information continues to be available on Amtrak.com, by using our mobile apps, calling 800-USA-RAIL or visiting staffed Amtrak stations.

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About Amtrak®

Amtrak – America’s Railroad® – is dedicated to safe and reliable mobility as the nation’s intercity passenger rail service provider and its high-speed rail operator. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak passengers for each of the past six years. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a 10-member board of directors, nine of whom are appointed by the President of the United States plus the Amtrak CEO. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman.  Amtrak operates more than 300 trains daily – at speeds up to 150 mph (241 kph) – connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces. Learn more at Amtrak.com or call 800-USA-RAIL for schedules, fares and other information. Check us out at blog.Amtrak.com, Like us on Facebook.com and Follow us on Twitter @Amtrak.

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