December 5, 2014 Amtrak Station in Norfolk Offers New Passenger Amenities

Kimberly Woods

Media Contact

202 906.3860

WASHINGTON – Amtrak, in partnership with the city of Norfolk, has deployed new, electronic, ADA-compliant passenger information displays (PIDS) at the train station. In addition, customer service representatives are on staff and available to assist passengers in purchasing tickets and providing other travel information.

The PIDS are located in the station and on the platforms and communicate real-time train and bus status, general boarding announcements and security messages in both audible and visual formats.

The Northeast Regional serves the Norfolk station and provides a same-seat trip to Petersburg, Richmond, Washington, D.C., Baltimore, Philadelphia and cities as far north as Boston. The station is also a stop for the Thruway bus connection for service to the Amtrak station in Newport News.

Amtrak, the Virginia Department of Rail and Public Transportation, Norfolk Southern, CSX, and the city of Norfolk worked to bring intercity passenger rail service back to the city in December 2012. In Fiscal Year 2014, the station served more than 41,000 passengers.

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Amtrak is America’s Railroad®, the nation’s intercity passenger rail service and its high-speed rail operator. Amtrak and its state and commuter partners move people, the economy and the nation forward. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a nine member board of directors appointed by the President of the United States and confirmed by the U.S. Senate. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman. In FY 2014, nearly 31 million passengers traveled on Amtrak on more than 300 daily trains – at speeds up to 150 mph (241 kph) – that connect 46 states, the District of Columbia and three Canadian Provinces. Enjoy the journey® at or call 800-USA-RAIL for schedules, fares and more information. Like us on Facebook, Follow us on Twitter (@Amtrak) and check out our blog at