Amtrak Guest Rewards Program Improvements to Debut January 2016

  • 2
  • September 27, 2015

Chelsea Kopta

Amtrak Contact


202 906.3860
MediaRelations@Amtrak.com

Updates include more flexible earning and redemption options

WASHINGTON – Amtrak passengers will have more options to earn and redeem points under an extensively improved, simplified Amtrak Guest Rewards program that launches in January 2016.

“This program takes Amtrak Guest Rewards to the next level with improved earnings potential and expanded, simplified redemptions,” said Matt Hardison, Amtrak’s executive vice president of marketing and sales.

“We are confident this program combines what passengers want most – the ability to grow points earnings rapidly with the freedom to use those points in the way that best fits their individual travel needs.”

Improvements in the updated Amtrak Guest Rewards program include:

  • No more blackout dates and Acela® time-of-day travel restrictions;
  • Bonus points for Acela® and Business class travel;
  • Points that never expire with any qualifying account activity within 36 months;
  • A simplified redemption structure for free Amtrak travel based on ticket price instead of zones or routes—as low as 800 points per trip;
  • Redemption opportunities for multi-ride tickets and monthly passes;
  • Ability to book, modify, and cancel reward tickets themselves via Amtrak self-service channels; and
  • A “cash-plus-points” option that provides more flexibility.

Amtrak Guest Rewards has also launched a helpful points estimator tool, which shows customers exactly how many points they will earn for their travel or how many points they will need to redeem for an Amtrak trip.

For more information about the revamped Amtrak Guest Rewards program and to access the points estimator, please visit AmtrakGuestRewards.com/RideOn

About Amtrak®

Amtrak – America’s Railroad® – is dedicated to safe and reliable mobility as the nation’s intercity passenger rail service provider and its high-speed rail operator. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak passengers for each of the past five years. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a nine member board of directors appointed by the President of the United States and confirmed by the U.S. Senate. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman. Amtrak operates more than 300 trains daily – at speeds up to 150 mph (241 kph) – connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces. Learn more at Amtrak.com or call 800-USA-RAIL for schedules, fares and other information. Check us out at blog.Amtrak.com, Like us on Facebook.com and Follow us on Twitter @Amtrak.

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