Monthly Archives

September 2015

Amtrak Guest Rewards Program Improvements to Debut January 2016

| September 27, 2015

Chelsea Kopta

Amtrak Contact


202 906.3860
MediaRelations@Amtrak.com

Updates include more flexible earning and redemption options

WASHINGTON – Amtrak passengers will have more options to earn and redeem points under an extensively improved, simplified Amtrak Guest Rewards program that launches in January 2016.

“This program takes Amtrak Guest Rewards to the next level with improved earnings potential and expanded, simplified redemptions,” said Matt Hardison, Amtrak’s executive vice president of marketing and sales.

“We are confident this program combines what passengers want most – the ability to grow points earnings rapidly with the freedom to use those points in the way that best fits their individual travel needs.”

Improvements in the updated Amtrak Guest Rewards program include:

  • No more blackout dates and Acela® time-of-day travel restrictions;
  • Bonus points for Acela® and Business class travel;
  • Points that never expire with any qualifying account activity within 36 months;
  • A simplified redemption structure for free Amtrak travel based on ticket price instead of zones or routes—as low as 800 points per trip;
  • Redemption opportunities for multi-ride tickets and monthly passes;
  • Ability to book, modify, and cancel reward tickets themselves via Amtrak self-service channels; and
  • A “cash-plus-points” option that provides more flexibility.

Amtrak Guest Rewards has also launched a helpful points estimator tool, which shows customers exactly how many points they will earn for their travel or how many points they will need to redeem for an Amtrak trip.

For more information about the revamped Amtrak Guest Rewards program and to access the points estimator, please visit AmtrakGuestRewards.com/RideOn

About Amtrak®

Amtrak – America’s Railroad® – is dedicated to safe and reliable mobility as the nation’s intercity passenger rail service provider and its high-speed rail operator. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak passengers for each of the past five years. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a nine member board of directors appointed by the President of the United States and confirmed by the U.S. Senate. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman. Amtrak operates more than 300 trains daily – at speeds up to 150 mph (241 kph) – connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces. Learn more at Amtrak.com or call 800-USA-RAIL for schedules, fares and other information. Check us out at blog.Amtrak.com, Like us on Facebook.com and Follow us on Twitter @Amtrak.

“Great Dome” Car Returns to Adirondack Service

| September 20, 2015

Passengers aboard Amtrak’s Adirondack service can experience the splendor of Upstate New York’s fall foliage season in unique fashion when the historic “Great Dome” car returns for a six-week run September 24 through November 3, 2015.

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Amtrak Offers More Bike Service on the Capitol Limited

| September 14, 2015

Amtrak is expanding the availability of bike service on the Capitol Limited to allow more passengers the convenience of traveling with their bikes. This enhanced service begins on Sept. 14 and provides passengers with a way to travel with their bicycles without the hassles of driving and parking vehicles.

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Amtrak Launches New Brand Campaign: “500 Destinations. Infinite Stories”

| September 14, 2015

Chelsea Kopta

Amtrak Contact


202 906.3860
MediaRelations@Amtrak.com

Nationwide campaign, inspired by passengers, showcases benefits of rail travel

WASHINGTON – Amtrak today unveiled a new nationwide brand campaign “500 Destinations: Infinite Stories,” inspired by passengers’ travel experiences from across the U.S. The new campaign is designed to create top-of-mind awareness and showcases the comfort, freedom, service and value of train travel.

The storytelling at the heart of the campaign focuses on the unique experiences and adventures only rail travel can provide. Whether it’s a trip to college, a business trip with colleagues, a girls’ weekend, or a dream vacation across the country, Amtrak takes you there. From downtown to downtown, community to community, Amtrak connects passengers to more than 500 destinations, offering a smarter way to travel.

The new brand campaign also builds upon the value Amtrak offers to millions of passengers every year: a chance to relax and stretch out, move about freely and work or play.

“Amtrak’s new campaign speaks to the uniquely enjoyable experience of rail travel,” said Darlene Abubakar, Amtrak acting vice president brand management and marketing. “We are reinvigorating the Amtrak brand by celebrating thousands of travel experiences while simultaneously reinforcing what longtime Amtrak loyalists love about America’s Railroad: comfort, convenience and a commitment to excellent customer service.”

The multi-platform campaign provides brand consistency across all channels including TV, print, digital and social media and features the breadth of Amtrak’s national train system including long distance , Acela® and Northeast Regional trains, as well as state-supported routes.

The new campaign was created in coordination with Amtrak’s advertising agency, FCB Garfinkel, New York.

About Amtrak®

Amtrak – America’s Railroad® – is dedicated to safe and reliable mobility as the nation’s intercity passenger rail service provider and its high-speed rail operator. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak passengers for each of the past five years. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a nine member board of directors appointed by the President of the United States and confirmed by the U.S. Senate. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman. Amtrak operates more than 300 trains daily – at speeds up to 150 mph (241 kph) – connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces. Learn more at Amtrak.com or call 800-USA-RAIL for schedules, fares and other information. Check us out at blog.Amtrak.com, Like us on Facebook.com and Follow us on Twitter @Amtrak.

About FCB®

FCB (Foote, Cone & Belding) is a global, fully integrated marketing communications company with a heritage of creativity and success dating from 1873. Based on a deeply developed understanding of diversified local markets and global cultures, FCB focuses on significantly changing consumer behavior to the benefit of its clients, its people and society. With more than 8,000 people in 120 offices in 80 countries, the company is part of the Interpublic Group of Companies (NYSE: IPG). Learn more at www.FCB.com and follow us on Twitter and Instagram (@FCBglobal) and Facebook (FCB Global).

Amtrak and Bank of America Announce New Amtrak Guest Rewards Credit Cards

| September 14, 2015

Chelsea Kopta

Amtrak Contact


202 906.3860
MediaRelations@Amtrak.com

New cards deliver more points and perks

WASHINGTON – Amtrak and Bank of America announced a new Amtrak Guest Rewards credit card program effective immediately. This program includes two new credit cards created to fit passengers’ travel and spending preferences. It’s now easier than ever to ride with Amtrak, earn points and redeem for Amtrak travel with the Amtrak Guest Rewards® World MasterCard® and Platinum MasterCard® credit cards.

“These new cards are perfectly matched with the Amtrak Guest Rewards program improvements we recently announced and mark an important milestone in our ongoing commitment to deliver exceptional value to our loyal passengers,” said Amtrak Chief Marketing and Sales Officer Matt Hardison. “Together with Bank of America, we are providing customers with what they want: more travel rewards and an overall improved travel experience.”

Amtrak passengers and Amtrak Guest Rewards members can now choose from two credit card options that deliver more flexibility and convenience for card holders. The Amtrak Guest Rewards World MasterCard credit card offers many perks, including:

  • A complimentary Companion Coupon, one Class-Upgrade and a single-day ClubAcela® pass upon account opening
  • 20,000 Amtrak Guest Rewards bonus points after spending at least $1,000 in purchases within 90 days of account opening
  • Three Amtrak Guest Rewards points for every $1 spent with Amtrak
  • Two points per $1 spent on all other eligible travel purchases
  • One point per $1 spent on all other purchases
  • A 5% rebate on Amtrak redemption travel
  • EMV chip technology

For more information about the second credit card option, the Amtrak Guest Rewards ® Platinum MasterCard®, as well as rates, fees, costs and benefits associated with these credit cards, visit AmtrakGuestRewards.com/Apply and refer to the disclosures accompanying the online credit application.

“We’re pleased to team up with Amtrak to launch this new card rewards program and add another key partner to our family of co-branded relationships,” said Michael Simpson, executive for co-brand partnerships at Bank of America. “The new Amtrak Guest Rewards World MasterCard® and Platinum MasterCard® credit cards are designed to maximize points and make travel on Amtrak more rewarding.”

The Amtrak Guest Rewards MasterCard credit cards’ new features make exploring America easier than ever before. Terms and restrictions apply. For more information about the Amtrak Guest Rewards program, visit AmtrakGuestRewards.com/.

About Amtrak®

Amtrak – America’s Railroad® – is dedicated to safe and reliable mobility as the nation’s intercity passenger rail service provider and its high-speed rail operator. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak passengers for each of the past five years. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a nine member board of directors appointed by the President of the United States and confirmed by the U.S. Senate. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman. Amtrak operates more than 300 trains daily – at speeds up to 150 mph (241 kph) – connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces. Learn more at Amtrak.com or call 800-USA-RAIL for schedules, fares and other information. Check us out at blog.Amtrak.com, Like us on Facebook.com and Follow us on Twitter @Amtrak.

About Bank of America

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 48 million consumer and small business relationships with approximately 4,800 retail financial centers, approximately 16,000 ATMs, and award-winning online banking with 31 million active users and approximately 18 million mobile users. Bank of America is among the world’s leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations in all 50 states, the District of Columbia, the U.S. Virgin Islands, Puerto Rico and more than 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.

Amtrak Powers Cross-Country Creative Project

| September 10, 2015

Amtrak is partnering with Passion Passport, a community of storytellers, photographers and videographers united around the transformative power of travel, to bring together some of the nation’s leading creative voices in the travel industry aboard a multi-day cross-country train journey Sept. 11 – 25 for the first-ever Passport Express.

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AMTRAK EXPANDS WEEKEND ACELA EXPRESS SERVICE

| September 4, 2015

Weekend travelers have another high-speed option for Northeast Corridor service between Boston and New York, as Amtrak expands its popular Acela Express service between the two cities. Tickets are now available at Amtrak.com, the Amtrak mobile apps and other booking channels.

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