Amtrak is offering passengers traveling through Chicago Union Station in December several opportunities to celebrate the season with a free concert series, the only Amtrak gift shop in the country and an exhibit on transportation in the Chicago area.
Amtrak, in partnership with the city of Norfolk, has deployed new, electronic, ADA-compliant passenger information displays (PIDS) at the train station. In addition, customer service representatives are on staff and available to assist passengers in purchasing tickets and providing other travel information.
Amtrak has added a member with deep local expertise in regional issues to the blue ribbon panel of rail and transportation leaders to identify infrastructure and operational improvements to address the rail traffic gridlock in Chicago. The unprecedented level of rail congestion is causing major delays for Amtrak passengers and freight shipments which are damaging to the U.S. economy.
Amtrak is earning industry awards for its business transformation that has reduced costs, restructured performance management and differentiated pay, strengthened career growth and development opportunities, implemented best-in-class recruitment and retention strategies, and created a Total Rewards compensation and benefits structure.
The Thanksgiving travel season will soon be underway and Amtrak, Caltrans and the Capitol Corridor Joint Powers Authority (CCJPA) are adding equipment to accommodate extra passengers traveling throughout California. America’s Railroad® is working to meet holiday travel needs and offers several helpful travel tips for new or experienced passengers.
Amtrak is taking action to improve the on-time performance (OTP) of its trains that operate over tracks controlled by other railroads. In a complaint filed on Nov. 17, Amtrak is asking the Surface Transportation Board (STB) to investigate Norfolk Southern Railway (NS) and CSX Transportation (CSXT) for causing unacceptable delays for passengers traveling between Chicago and Washington, D.C., on the Capitol Limited service.
The Thanksgiving travel season will soon be underway and Amtrak is prepared to accommodate additional passengers during the busiest travel week of the year. America’s Railroad® is working to meet holiday travel needs and offers several helpful travel tips for new or experienced passengers.
To accommodate an expected increase in holiday passengers, Amtrak and the Illinois Department of Transportation are offering additional round-trips on Nov. 30, the Sunday after Thanksgiving, between Chicago and Bloomington/Normal and on the Chicago-Quincy corridor, via Galesburg and Macomb.