Amtrak Hoosier State Trains Now Offer Free Wi-Fi, Refreshments and Business Class Seating

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  • October 1, 2014

Marc Magliari

Amtrak Contact


312 544.5390
MediaRelationsChicago@Amtrak.com

INDOT contract extension permits Amtrak to demonstrate capabilities

INDIANAPOLIS — Amtrak is improving service for Hoosier State passengers who travel between Indianapolis and Chicago with the addition of complimentary on-board Wi-Fi, light food and beverages and Business Class seating, Amtrak President and CEO Joe Boardman announced at a series of events on the route in Indiana today.

The addition of the amenities is effective immediately. Amtrak is demonstrating its capabilities while it continues to operate this service under an Indiana Department of Transportation contract extension through Jan. 31, 2015.

“Amtrak is Indiana’s best long-term choice for safe, reliable intercity passenger rail service that connects its people, communities and businesses to the Amtrak national network,” Boardman said. “Amtrak brings proven expertise in delivering passenger rail service, railroad operations, safety and security, equipment maintenance and repair.”

Boardman’s comments came at Indianapolis Union Station before he boarded a special “whistle-stop” train to tour the route with state and local officials. Also attending were some of the 775 Amtrak employees who are Indiana residents and work aboard trains, at stations or maintain and overhaul rail equipment in Beech Grove, Ind.

The four-days-weekly Hoosier State (Trains 850 & 851) — together with the three-days-weekly Amtrak Cardinal (Trains 50 & 51) — provides daily service between Indianapolis and Chicago and enables passengers to reach the national Amtrak network.

AmtrakConnect® Wi-Fi service capitalizes on multiple cellular providers to provide the best mobile experience possible, taking advantage of 4G technologies where available.

“We are continually looking to improve customer satisfaction, and this service is yet one more way to do so, while also delivering the speeds and connectivity required to maintain a competitive position among transportation providers,” Boardman added.

AmtrakConnect® Wi-Fi service capitalizes on multiple cellular providers to provide the best mobile experience possible, taking advantage of 4G technologies where available.

“We are continually looking to improve customer satisfaction, and this service is yet one more way to do so, while also delivering the speeds and connectivity required to maintain a competitive position among transportation providers,” Boardman added.

AmtrakConnect is provided at no cost to passengers. In order to ensure the best Wi-Fi experience for all passengers, there will be restrictions on high-volume data- activities, such as streaming video and music, and large file downloads.

Amtrak also completed the addition of Wi-Fi service to other state-sponsored routes in the Amtrak Chicago Hub last December. Nationwide, approximately 85 percent of Amtrak passengers Enjoy the Journey® with free AmtrakConnect Wi-Fi.

Business Class seating, available for a small surcharge, offers wider seats in a two-andone configuration, with leg rests and foot rests, in a separate portion of the train adjacent to the refreshment area.

About Amtrak®

Amtrak is America’s Railroad®, the nation’s intercity passenger rail service and its high-speed rail operator. Amtrak and its state and commuter partners move people, the economy and the nation forward. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a nine member board of directors appointed by the President of the United States and confirmed by the U.S. Senate. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman. In FY 2014, nearly 31 million passengers traveled on Amtrak on more than 300 daily trains – at speeds up to 150 mph (241 kph) – that connect 46 states, the District of Columbia and three Canadian Provinces. Enjoy the journey® at Amtrak.com or call 800-USA-RAIL for schedules, fares and more information. Like us on Facebook, Follow us on Twitter (@Amtrak) and check out our blog at blog.amtrak.com.

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